Timely and Tidy

Serves Marlborough, MA

35244

Hired 3 times

2 employees

2 years in business

Not yet available

5.0

This pro accepts payments via Credit card.

Next Service

Hours

Sun 8:00 am - 6:00 pm

Mon 8:00 am - 6:00 pm

Tues 8:00 am - 6:00 pm

Wed 8:00 am - 6:00 pm

Thurs 8:00 am - 6:00 pm

Fri 8:00 am - 6:00 pm

Sat 8:00 am - 6:00 pm

Credentials

Background Check

Ryan Harwood
Completed on 2/17/2024

Introduction

Hi! We are local husband and wife team, started after working for 10yrs as home maid. We cater most of the Framingham, Natick, and Metrowest area of Massachusetts. If you need us, we will be there! All cleaners are background checked and have extensive experience.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

We run various discounts and campaigns depending on the season and type of client. There are never any hidden or additional fees, what we quote is the price you pay.

What is your typical process for working with a new customer?

We would love to learn a little bit about what your goals are with cleaning, how often and the type of cleaning you have had historically. Then we try to spend a few minutes ensuring we can accomplish your goals by paying special attention to the key areas you highlight

What education and/or training do you have that relates to your work?

Dwi, the owner, worked as a house maid for over 10yrs.

How did you get started doing this type of work?

Dwi, the owner, worked as a live-in maid and cook for over 10yrs before going out on her own to get new clients.

What types of customers have you worked with?

All types! Big homes, small apartments, dorm room move-outs. We are very flexible and just want to ensure we can do a good job before confirming the booking.

Describe a recent project you are fond of. How long did it take?

Dwi loves a good deep clean. It was a move-out that a property manager called us about after a tenant left the apartment in bad condition. Truly getting to go from a brown countertop to white again is a great feeling! The amount of time it takes will ultimately depend on how large the space is and the condition it is in.

What advice would you give a customer looking to hire a provider in your area of work?

Please ensure that all of the cleaners are background checked and have insurance. We do this upfront before hiring any cleaner due to the implications if something were to happen. Then secondly, make sure you connect with the cleaner, we always try to be friendly and respect that we are entering your personal space and we think that matters a lot.

What questions should customers think through before talking to professionals about their project?

What areas in the home need special attention; What areas in the home should not be cleaned (if any); What time of day will someone be available or how will the cleaner get into the home if someone is not available; How often should a cleaning occur