Ingrid's Team

Serves Melrose, MA

35244

Hired 109 times

14 employees

14 years in business

$140

4.9

This pro accepts payments via Apple Pay, Cash, Check, Credit card, Venmo, and Zelle.

Next Service

Hours

Sun 8:00 am - 6:00 pm

Mon 8:00 am - 6:00 pm

Tues 8:00 am - 6:00 pm

Wed 8:00 am - 6:00 pm

Thurs 8:00 am - 6:00 pm

Fri 8:00 am - 6:00 pm

Sat 8:00 am - 6:00 pm

Credentials

Background Check

Ingrid Cechinel
Completed on 6/17/2024

Introduction

My name is Ingrid from Brazil, I embarked on my journey by starting my own cleaning company. I began working alone, dedicating long hours and hard work to build a reputation for quality and reliability. Over time, my dedication paid off, allowing me to expand my business. Today, I proudly employ eleven talented women who share my commitment to excellence. Running my cleaning business not only provided me with financial stability but also enabled me to pursue my passion for photography and art. I studied diligently and graduated with degrees in photography and art history. I now use art to guide my life and tell the stories of immigrants through my photographs. My journey is a testament to the power of hard work and perseverance, and I am dedicated to using my success to inspire others. Today, Ingrid’s Team provides the highest quality house and office cleaning services. With over twelve years in business, Ingrid’s Team has earned five-star ratings from many satisfied clients for our excellent, trustworthy service. Please contact us for a free estimate. We are ready to make a difference for you and your family! Call now!

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

Our pricing depends on the specific cleaning needs of your home. We offer free estimates and can visit your house to meet you and provide a personalized quote.

What is your typical process for working with a new customer?

Our typical process begins with providing a quote based on your cleaning request. We start with a deep clean and then offer regular cleaning services based on your preference—monthly, bi-weekly, or weekly.

What education and/or training do you have that relates to your work?

Our team has over 13 years of experience in delivering the highest quality cleaning services.

How did you get started doing this type of work?

As an immigrant from Brazil, I began my journey by starting my own cleaning company. Initially, I worked alone, putting in long hours and hard work to build a reputation for quality and reliability. Over time, my dedication paid off, and I was able to grow my business. Today, I proudly employ eight talented women who share my commitment to excellence. Running my cleaning business not only provided me with financial stability but also enabled me to pursue my passion for photography and art. I studied diligently and graduated with degrees in photography and art history. I now use art to guide my life, and I tell the stories of immigrants through my photographs. My journey is a testament to the power of hard work and perseverance, and I am dedicated to using my success to inspire others.

What types of customers have you worked with?

We have worked with a diverse range of clients, including families and single individuals with busy schedules.

Describe a recent project you are fond of. How long did it take?

One recent project we are particularly proud of involved a comprehensive deep cleaning for a family preparing their home for a new baby. The family wanted to ensure every corner of their house was spotless and sanitized before the arrival of their little one. Project Details: Scope: The entire house, including all bedrooms, bathrooms, kitchen, living areas, and even the garage. Tasks: Deep cleaning of carpets, windows, and appliances; detailed dusting of all surfaces, including hard-to-reach places; sanitizing all bathrooms and kitchen areas; and organizing and decluttering key areas like the nursery and pantry. Duration: Total Time: The project took six hours to complete. Our team of four dedicated professionals worked diligently to ensure everything was perfect. Outcome: The family was thrilled with the results, especially the attention to detail in the nursery and the overall cleanliness and freshness of their home. They appreciated our thoroughness and the peace of mind that their home was safe and ready for their new addition.

What advice would you give a customer looking to hire a provider in your area of work?

Check References and Reviews: Look for testimonials, reviews, and references from previous clients. This will give you an idea of the provider's reputation and the quality of their work. Verify Experience and Training: Ensure the cleaning service has experienced and well-trained staff. Experience often translates to better efficiency and higher quality service. Ask About Insurance and Bonding: Confirm that the cleaning company is insured and bonded to protect you in case of any damage or accidents during the cleaning process. Request a Detailed Estimate: Obtain a detailed estimate that outlines all services included, any additional fees, and the frequency of the cleaning. This helps avoid any surprises later on. Inquire About Cleaning Products and Equipment: Ask what cleaning products and equipment they use. If you have preferences or sensitivities, ensure they can accommodate your needs with eco-friendly or hypoallergenic options.

What questions should customers think through before talking to professionals about their project?

What specific areas or tasks need attention? Identify the rooms or areas in your home that require cleaning and any particular tasks you need, such as deep cleaning carpets, windows, or specific appliances. How frequently do you need cleaning services? Decide whether you need a one-time deep clean or regular cleaning services (e.g., weekly, bi-weekly, monthly). What is your budget for cleaning services? Determine how much you are willing to spend and ask for a detailed estimate to understand what services are included. Are there any special requirements or preferences? Consider if you have any specific cleaning products you prefer, any areas that need special care, or if there are any allergies or sensitivities in your household. What is the timeline for the cleaning project? Think about your schedule and when it would be most convenient for the cleaning to take place. Do you need any additional services? Consider if you need any extra services such as organizing, laundry, or post-renovation clean-up.