Details & Dixon's Home Services

Serves Burnsville, MN

35244

Hired 45 times

80 employees

24 years in business

$125

5.0

This pro accepts payments via Check and Credit card.

Next Service

Hours

Sun Closed

Mon Closed

Tues Closed

Wed Closed

Thurs 10:00 am - 4:00 pm

Fri 10:00 am - 4:00 pm

Sat Closed

Credentials

Background Check

Randall Schuldt
Completed on 4/20/2022

Introduction

We believe a clean, well-maintained home boosts your physical and mental health while protecting your largest investment. Our services include: - House Cleaning - Carpet Cleaning - Window Cleaning - Gutter Cleaning - Pressure Washing - and more We are 30 crews of full-time professionals that perform 20,000 cleanings per year. Crews are supported by a dedicated customer service team and quality assurance managers to assure smooth scheduling, consistent quality and fast issue resolution. Every team member is measured and rewarded on customer satisfaction. We have been in business since 2001 and are fully licensed and insured for your protection. We guarantee your 100% satisfaction.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

The price or range that we estimate for your service is what you'll pay. We do not depend on hidden fees or upcharges. We do offer discounts from time to time.

What is your typical process for working with a new customer?

Our proven process consists of: - Clear expectations: we want to understand your needs and special requests and also provide you clarity about the service. - Pricing: our free estimates are done within 2 days and do not involve a sales call or hidden fees. - Scheduling: completed within a few minutes of you accepting the estimate. - Service reminders: we send out a reminder 2 days before service. - Satisfaction: we send out a survey to ensure you are satisfied. - Payment: only after the work is completed to your satisfaction.

What types of customers have you worked with?

Most of our customers are individuals who trust us to clean and maintain their homes. Over 90% of these hire us more than once or on a recurring basis.

What advice would you give a customer looking to hire a provider in your area of work?

Make sure the provider you select has proper insurance (liability and worker's comp) to protect you from accidents. Also know that smaller providers are more likely to cancel or reschedule. With 40 cleaning teams, we take pride in coming when scheduled.