BELLA’S GENERAL CLEANING LLC

Serves Columbia Heights, MN

35244

Hired 166 times

2 employees

3 years in business

$140

4.8

This pro accepts payments via Check, Credit card, Square cash app, Venmo, and Zelle.

Next Service

Hours

Sun Closed

Mon 9:00 am - 5:00 pm

Tues 9:00 am - 5:00 pm

Wed 9:00 am - 5:00 pm

Thurs 9:00 am - 5:00 pm

Fri 9:00 am - 5:00 pm

Sat Closed

Credentials

Background Check

Marbella Quezada
Completed on 3/21/2022

Introduction

Welcome to Bella’s General Cleaning Company, your trusted partner for maintaining clean and healthy spaces. We are a family-owned business dedicated to delivering exceptional cleaning services tailored to your needs. With a skilled team and a focus on quality, reliability, and customer satisfaction, we specialize in transforming homes and businesses into spotless environments. Whether you need routine cleaning, deep cleaning, or customized services, Bella’s is here to exceed your expectations. Let us handle the cleaning, so you can focus on what matters most!”

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

1. Cost of service is based on type of service and square footage of home. 2. Estimates given by phone can be subject to change until conditions of the home are determined after walkthrough. 3. There will be a cancellation fee of $50 on any service canceled 24hrs before scheduled time.

What is your typical process for working with a new customer?

1. Define service best suited for clients home. 2. Provide estimate for the service being provided. 3. Received clients information and create file on system. 4. Confirm visit through message. 5. Follow up with a remainder an hr before time determined.

What education and/or training do you have that relates to your work?

1. Fifteen years of residential cleaning experience. 2. OSHA Safety Certified. 3. Small Business Administration Certified.

How did you get started doing this type of work?

I love cleaning!!! and decided why not get paid for it :D

What types of customers have you worked with?

I have served a wide range of costumers varying in age, income and location.

What advice would you give a customer looking to hire a provider in your area of work?

Please consider the following before our team arrives: 1. Clear up all areas including, floors, carpets, surfaces. 2. For safety reasons, we recommend that household members avoid areas that are being worked on while service is being provided. 3. Before service is started, let us know which areas you'd like prioritize or make us aware of any changes. 4. If you proffered for us to use your own cleaning supplies/vacuum, please let us know ahead of time.

What questions should customers think through before talking to professionals about their project?

1. What type of service does my home require? What plan fits my budget? 2. What is my preferred payment method? When is the best time to pay once service is completed? 3. Is there a certain day I preferred for the service to be done? Would I like this day/time to be reoccurring? 4. What is my preferred method of communication to reach my provider?