Amy’s Cleaning

Serves Matthews, NC

35244

Hired 53 times

2 employees

2 years in business

$115

5.0

This pro accepts payments via Cash, Check, Venmo, and Zelle.

Next Service

Hours

Sun 12:00 am - 3:00 am

Mon Closed

Tues Closed

Wed Closed

Thurs Closed

Fri Closed

Sat 12:00 am - 11:59 pm

Credentials

Background Check

Amanda Silv
Completed on 5/28/2023

Introduction

We are a cleaning company serving residential and commercial clients throughout Charlotte, NC, and the surrounding areas. At Amy's Cleaning, we believe that using high-quality products is essential for achieving superior results. That's why we only utilize top-tier cleaning supplies that are effective, safe, and environmentally friendly. Your satisfaction is our priority, and we strive to leave your home not only clean but also fresh and inviting. We understand that every home is unique, and that's why we offer free estimates Experience the difference with Amy's Cleaning. Contact us today to schedule your cleaning service and let us bring the sparkle back to your home.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

At Amy's Cleaning, we believe in providing our customers with transparency when it comes to our pricing. We understand that every home is unique, and so are your cleaning needs. That's why we offer customizable cleaning packages. Whether you require a one-time deep cleaning or a regular weekly service, we can tailor our offerings to suit your preferences and budget. Your satisfaction is our priority. If for any reason you are not completely satisfied with our service, please let us know and we'll make it right, we stand behind the quality of our work.

What is your typical process for working with a new customer?

Working with a knew customer typically starts when the customer reaches out to inquire about the cleaning services, then we understand the customer needs and provide a quote based on the informations gathered. Once the customer agrees to the quote and terms, we work with them to find a suitable date and time for the cleaning appointment.

What education and/or training do you have that relates to your work?

My journey into the world of house cleaning services began with a passion for tidiness and desire to help others. After working in this area for 3 year I decided that it was time to have my own cleaning company, then I learned effective cleaning techniques and attended workshops to understand how to run a business.

What types of customers have you worked with?

We have worked with various types of customers with different cleaning needs and preferences. Some common types of customers are regular cleaning, one-time clients, seasonal cleaning, homeowners and renters, real estate clients, customers with specific cleaning needs. We understand the diverse needs of the customers and personalize cleaning experiences for each client.

What advice would you give a customer looking to hire a provider in your area of work?

1. Do some research and read reviews from previous customers. 2. Check if they offer customizable packages to fit your needs. 3. Ask for clear pricing to avoid surprises. 4. Inquire about cleaning supplies they use. 5. Consider their experience and training. 6. Look for satisfaction guarantee for peace of mind.

What questions should customers think through before talking to professionals about their project?

Customers should consider talking and clarify their needs and expectations and consider asking themselves: 1. What type of cleaning do I need? (regular maintenance, deep cleaning, move-in/out cleaning or specific tasks. 2. How often do I need cleaning services? (one-time service or recurring - weekly, biweekly, monthly) 3. Are they any specific cleaning tasks or concerns? 4. What's my budget for cleaning services? 5. Do I have any special requests? 6. Are there any valuable or sensitive item that require special handling?