Astro Wash

Serves Winston Salem, NC

35244

Hired 24 times

1 employee

5 years in business

Not yet available

4.9

This pro accepts payments via Cash, Check, and Venmo.

Next Service

Hours

Sun Closed

Mon 7:00 am - 11:59 pm

Tues 7:00 am - 11:59 pm

Wed 2:00 pm - 11:59 pm

Thurs 7:00 am - 11:59 pm

Fri 7:00 am - 4:00 pm

Sat 7:00 am - 11:59 pm

Credentials

Background Check

Seth Ryals
Completed on 10/3/2024

Introduction

Enjoy a spotless home year-round with our recurring residential cleaning services. We keep your space fresh and inviting on a schedule that works for you. Sit back, relax, and let us handle the cleaning, so you can focus on what matters most. Reliable, professional, and tailored to your needs—your clean home is just a call away!

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

We schedule a walkthrough with new customers and then send them a quote in email. We think it's important to meet the customer and see exactly what their needs are so we can know how to help them and to quote accurately.

What is your typical process for working with a new customer?

First we prefer to do a walkthrough of the property before we come do our first clean. After a walkthrough we will send you a quote soon after. in some cases we will do remote quoting by giving you a questionnaire to fill out.

What education and/or training do you have that relates to your work?

We have over 2 years of experience with cleaning.

What types of customers have you worked with?

We specialize in bi-weekly house cleaning service but also provide the following cleaning services exterior soft washing window cleaning gudders cleaning residential moving out/in commercial janitorial cement pad cleaning other pressure washing jobs we do not do handyman work, dishes or laundry.

Describe a recent project you are fond of. How long did it take?

We recently cleaned out leaves from a customer's gudders. It's surprising how plugged they can become. While working we found that at the base of a few drain sections the last part had come undone letting water collect at the corner of the house letting it seep into the foundation. Not too good! While we aren't repairmen we did take the 2 extra minutes it took to put them back in place to direct the rain out away from the house as designed. The customer can rest easy knowing that his gudders work as intended again free from blockage protecting his valuable home. We are always looking for ways we can add value to our customers lives.

What advice would you give a customer looking to hire a provider in your area of work?

Look for good reviews. If a pro is lazy or difficult to deal with the customers will let you know. Look for someone who returns phone calls. Cleaners are meant to save you time. If you can't easily get a hold of them, are they really doing their job?

What questions should customers think through before talking to professionals about their project?

A few things a pro will ask you is if you want any extra things like inside the refrigerator cleaned, windows or inside the oven. These take extra time and are usually charged separately. its a good idea to know ahead of time if you want these services. Also if you have any other specific requests such as areas to avoid or things to not forget, we want to know so we can do an amazing job for you.