CCS Pro

Serves Hoboken, NJ

35244

Hired 7 times

10 employees

5 years in business

$90

5.0

This pro accepts payments via Cash, Credit card, Stripe, Venmo, and Zelle.

Next Service

Credentials

Background Check

Helen Traynor Loor 
Completed on 7/22/2024 

Show More

Introduction

Hi there! I’m Helen, owner of CCS Pro, your trusted cleaning partner serving Hoboken, Jersey City, and surrounding areas. As a family-owned business, we take pride in delivering top-quality cleaning with a personal touch. Whether you need commercial cleaning, Airbnb turnover, post-construction, move-in/out, or residential cleaning, our team is here to make your space spotless and stress-free. We know every client is unique, so we customize our services to fit your needs. Our cleaners are fully trained, reliable, and use pet-friendly, eco-friendly products whenever possible. You can count on us for attention to detail, flexible scheduling, and excellent communication from start to finish.

Show More

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

unfold fold
We believe in clear, upfront pricing—no hidden fees! Our rates are based on the size and condition of your space, and we always provide a detailed quote before starting any job. First-time customers: Ask about our special introductory rates and seasonal promotions! Recurring cleanings: Enjoy discounted rates for weekly, biweekly, or monthly service. Add-ons: We offer extras like laundry, inside appliances, and more—just let us know what you need. No surprise fees: All pricing and any potential additional charges are discussed and approved ahead of time. If you have questions about our pricing or want a custom quote, just reach out! We're happy to help you find the right cleaning plan for your needs and budget.

What is your typical process for working with a new customer?

unfold fold
Our goal is to make the process easy and stress-free for you! Here’s what you can expect when working with CCS Pro: Initial Contact: You reach out to us with your cleaning needs. We’ll ask a few quick questions about your space, preferences, and any special requests. Customized Quote: Based on your info, we’ll provide a detailed quote and explain all your options, including add-ons or discounts for recurring service. Easy Scheduling: Once you’re ready, we’ll find a time that works best for you. We offer flexible scheduling, including evenings and weekends. Professional Cleaning: Our friendly, trained cleaners arrive on time with all the supplies needed. We follow your instructions closely and pay special attention to any areas of concern. Follow-Up: After your first cleaning, we’ll check in to make sure you’re happy. If you have any feedback or requests, we’re always here to listen and adjust for future visits. Ongoing Service (Optional): If you love our work, we can set up a regular cleaning schedule to keep your space looking its best. We value communication and reliability, so you’ll always know what to expect. If you have any questions at any stage, just ask—we’re here to help!

What education and/or training do you have that relates to your work?

unfold fold
I have years of hands-on experience in both residential and commercial cleaning, as well as ongoing training in the latest cleaning techniques, products, and safety standards. Our team is fully trained in proper sanitation, the use of eco-friendly and pet-safe products, and best practices for every type of space—from homes and offices to Airbnb rentals and post-construction sites. Most importantly, we believe in a personal, detailed approach and take pride in the quality and consistency of our work.

How did you get started doing this type of work?

unfold fold
I started CCS Pro because I genuinely enjoy helping people create clean, comfortable spaces. After working in the cleaning industry and seeing how much a spotless home or office can improve someone’s day, I decided to start my own business where I could bring a more personal, reliable touch to every job. Being a family-owned company, I wanted to build a service that treats every client like family—where trust, quality, and great communication are always the top priorities. Over time, we’ve grown thanks to happy clients and referrals, and I still love seeing the difference a great cleaning can make!

What types of customers have you worked with?

unfold fold
We’ve had the pleasure of working with a wide variety of customers! Our clients include busy families, professionals, landlords, Airbnb hosts, small business owners, office managers, real estate agents, and even contractors needing post-construction cleanup. We’ve handled everything from cozy apartments to large homes, office suites, daycares, retail shops, and rental turnovers. No matter the job, we adapt our approach to meet each client’s unique needs—whether it’s a one-time deep clean, a regular maintenance schedule, or urgent same-day service. We love building relationships with our customers and making their lives easier, one clean space at a time!

Describe a recent project you are fond of. How long did it take?

unfold fold
One recent project I’m especially proud of was a move-in deep cleaning for a family relocating to Jersey City. The home had been empty for a while and needed extra attention—inside appliances, baseboards, windows, and even the garage! Our team spent about six hours making sure every corner was spotless and ready for the new owners. The family was so happy with the results that they scheduled us for regular cleanings after they moved in. It’s always rewarding to help someone start fresh in a new home and see the transformation in just one day!

What advice would you give a customer looking to hire a provider in your area of work?

unfold fold
When hiring a cleaning service, it’s important to look for reliability, clear communication, and attention to detail. Always ask if the company is insured, what products they use (especially if you have kids or pets), and how they handle special requests. Check their reviews and ask about their process—transparency and flexibility are good signs! Don’t be afraid to share your specific needs or concerns. The right provider will listen and customize their service to fit you, not just do a “one size fits all” cleaning. And finally, make sure you feel comfortable with the team coming into your space—it’s your home or business, and you deserve peace of mind! If you ever have questions, I’m always happy to help—even if you’re just looking for advice!

What questions should customers think through before talking to professionals about their project?

unfold fold
Before reaching out to a cleaning professional, it helps to think about a few key details to make sure you get the service you need: What areas need cleaning? (e.g., whole home, specific rooms, offices, kitchen, bathrooms, etc.) How often do you want service? (one-time, weekly, biweekly, monthly) Are there any special requests or problem areas? (pet hair, allergies, stains, inside appliances, etc.) Do you have pets or children at home? (so we can use the right products) Preferred days and times for cleaning? Any access instructions? (key, doorman, codes) Is there a budget you want to stay within? Are there cleaning products you prefer—or want us to avoid? Thinking through these questions will help you communicate your needs clearly, so we can give you the best possible quote and service!

Favorites

Here is a brief description text of the drawer.