B@Your Service

Serves Gloversville, NY

35244

Hired 30 times

1 employee

27 years in business

$30/hour

5.0

This pro accepts payments via Cash, Check, PayPal, and Venmo.

Next Service

Hours

Sun 9:00 am - 6:00 pm

Mon Closed

Tues 9:00 am - 6:00 pm

Wed 9:00 am - 6:00 pm

Thurs Closed

Fri 9:00 am - 6:00 pm

Sat 9:00 am - 6:00 pm

Credentials

Background Check

Bonnie Tyler
Completed on 7/11/2017

Introduction

Customer satisfaction is utmost. Reliable and reasonable. Cleaning up without cleaning out your pockets. I am equipped with all supplies and tools needed for the job. I also have gloves and masks when needed. I work well with elderly people as I know they need the help and I am very accommodating. Loyalty is also one of my qualities once I am with a customer I am with them. Willing to edit schedules to be there for them for the job as well as being personable, talking with them, getting them to appointments, grabbing groceries, pet care, etc. the personal part is what I love best. I am a people person and love interaction with people as well as helping out where I am needed. I accommodate people and make sure they are happy with my services I am there for them and it's all about making them happy. Creating recurring customers is a priority which comes along with meeting their needs and keeping them happy. **NOW OFFERING COVID CLEANING.**

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

My standard pricing ranges $15 - $30 per hour depending on distance I have to go and supplies I have to bring with me.

What is your typical process for working with a new customer?

Show them what you are made of. Give them the best work for their money. Do your best to make them happy so that they will become recurring.

What education and/or training do you have that relates to your work?

All I have behind me as far as training is hard work. I have always been a hard worker and am proud of being just so. My honesty, integrity and loyalty has added to that over the years and I am always busy working because of those very things.

How did you get started doing this type of work?

I needed to put my daughter through college. I wanted my children to have a better life and have all opportunities, so I picked up extra jobs besides waitressing. I have continued as it gives me pride to have my own business and achieve customer loyalty.

What types of customers have you worked with?

I am now working with vacation rentals. Making my self avail for them to clean set up and get ready for new renters as they come in. This means making myself available with little notice. Still make my elderly customers a priority as well, which makes me feel good as I enjoy helping others. I have worked with young and old, pleasant and some that are not so pleasant. Grateful,kind and then there is always a difficult one. There are always those who are stubborn and make you go the extra mile. I find that to be a challenge and work my best to make them happy.

Describe a recent project you are fond of. How long did it take?

We offer residential cleaning as welll as business cleaning. I specialize in vacation rentals. **New addition COVID CLEANING. I have purchased an air scrubber which wii clean the air and a fogger to disinfect. Using. Lysol products as well as hospital grade cleaners. **we have masks, shields, gloves and shoe protection. Charity cleaning and gardening for my church continues. With my mom passing, I decided to keep up the church she loved so much. I am doing the upkeep outside and planting flower beds for them. I care for it recurring and it takes minimal time as it is local.

What advice would you give a customer looking to hire a provider in your area of work?

When looking to hire I would hope one might be paying attention to honesty and hard working people that pay attention to details as well as making sure the customer is always happy with their work. Make sure to look for trustworthy and dependable people.

What questions should customers think through before talking to professionals about their project?

Ask and look at their references. Ask about being dependable as well as trustworthy.