Clean Aura

Serves Murray Hill, NY

35244

Hired 22 times

4 employees

5 years in business

$130

5.0

This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, PayPal, Samsung Pay, Square cash app, Stripe, Venmo, and Zelle.

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Credentials

Background Check

Nazar Bilous
Completed on 5/4/2025

Introduction

Hi! We’re Clean Aura, your reliable cleaning partner in New York 🧼✨ We want your home or office to always be clean and cozy, so you can enjoy your free time. We understand how hard it is to find time for cleaning in the fast pace of New York, so we’re here to help! 🏙️ What we offer: — Standard and deep cleaning — Post-renovation or move-in/move-out cleaning — Regular maintenance cleaning for homes or offices (We are fully bounded and insured) We use safe cleaning products and always arrive on time. Just let us know what you need, and we’ll take care of the rest! Message us, and we’ll quickly find a convenient time for your cleaning!

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

Our pricing is based on the size of the space, the type of cleaning required (standard, deep, move-in/move-out, etc.), and the frequency of service. We offer discounts for recurring cleanings (weekly, biweekly, or monthly), and all pricing is discussed upfront—no hidden fees. Special requests or add-ons like fridge or oven cleaning may have a small additional charge.

What is your typical process for working with a new customer?

We start with a brief consultation—either by phone or online—to understand the customer’s needs, space size, and cleaning preferences. Then we provide a quote and schedule a convenient time for the cleaning. On the day of service, our professional team arrives fully equipped and ready to deliver high-quality cleaning. Afterward, we follow up to make sure the customer is satisfied.

What education and/or training do you have that relates to your work?

Our team is trained in professional cleaning techniques, including the safe use of cleaning products, sanitation practices, and efficiency standards. We also train regularly on updated safety guidelines and eco-friendly practices to ensure top-level service and care.

How did you get started doing this type of work?

We started this business out of a passion for helping people maintain clean, comfortable homes and workspaces. What began as a few cleaning jobs by word-of-mouth quickly grew into a trusted local service through hard work, consistency, and positive customer feedback.

What types of customers have you worked with?

We’ve worked with a wide range of clients, including homeowners, renters, landlords, real estate agents, offices, and Airbnb hosts. Whether it’s a studio apartment or a large commercial space, we tailor our services to meet each client’s specific needs.

Describe a recent project you are fond of. How long did it take?

Recently, we helped prepare a large home for an open house. It involved deep cleaning the entire property, including windows, kitchen appliances, and carpets. The job took about 6 hours with a team of three cleaners. The real estate agent told us the house showed beautifully and sold quickly—which made us proud to be a part of that success.

What advice would you give a customer looking to hire a provider in your area of work?

Make sure the cleaning company is insured, has good reviews, and provides clear communication. Ask if they bring their own supplies, what’s included in the service, and whether they offer a satisfaction guarantee. A reliable company will be transparent, respectful of your time and space, and focused on quality.

What questions should customers think through before talking to professionals about their project?

It’s helpful to know the size of the space, how often you want cleaning, and any specific areas or items you want focused on (like pet hair, hard water stains, or deep kitchen cleaning). Also, think about your schedule, whether you’ll be home during the service, and any special preferences like eco-friendly products or fragrance-free solutions.