M&M Sweet Cleaning

Serves Schenectady, NY

35244

Hired 3 times

2 employees

2 years in business

Not yet available

5.0

This pro accepts payments via Cash, Check, Venmo, and Zelle.

Next Service

Hours

Sun Closed

Mon 8:00 am - 8:00 pm

Tues 8:00 am - 8:00 pm

Wed 8:00 am - 8:00 pm

Thurs 8:00 am - 8:00 pm

Fri 8:00 am - 8:00 pm

Sat Closed

Credentials

Background Check

Marcos Matias
Completed on 3/27/2025

Introduction

Hi there! We’re Marcos and Maria, the owners of M&M Sweet Cleaning. We’re a husband-and-wife team dedicated to providing high-quality cleaning services with great attention to detail and genuine care for your home. What makes us different is the personal touch — it’s always just the two of us doing the work, so you always know exactly who’s coming into your home. We build trust with our clients and take pride in creating lasting relationships. If you’re looking for a cleaning service done with care, responsibility, and that special touch that makes your home truly sweet, we’d love to help. Let us turn your home into a real sweet home!

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

Our pricing is fair, transparent, and based on the size of your home and the type of cleaning you need (standard, deep, move-in/move-out, etc.). We don’t charge hidden fees, and we’ll always give you a clear quote before we start. We also offer discounts for recurring cleanings (weekly, biweekly, or monthly) and special packages for long-term clients. Since every home is different, we’re happy to customize a price that fits your needs and budget. Let us know what you're looking for, and we’ll work with you!

What is your typical process for working with a new customer?

When working with a new customer, our process is simple and personal. First, we’ll ask a few quick questions about your home and what kind of cleaning you’re looking for. Then we’ll give you a clear quote—no surprises. Once we agree on the service and schedule, Marcos and Eduarda (the owners) will personally handle the cleaning. You’ll always know exactly who is coming to your home. We believe in building trust, so we listen carefully to your needs and make sure every detail is covered. Communication is always open, and we’re here to make your home truly feel like a sweet home.

What education and/or training do you have that relates to your work?

Marcos and Maria have hands-on experience in residential cleaning, having worked together since the beginning of their business, M&M Sweet Cleaning. They continuously update their skills by learning the best cleaning techniques, using safe and effective products, and staying informed about new industry standards to ensure high-quality service. Their commitment to attention to detail and customer satisfaction is supported by ongoing practical training and a strong work ethic.

How did you get started doing this type of work?

Marcos and Maria started M&M Sweet Cleaning because they wanted to provide a cleaning service that feels personal and trustworthy. They both have a strong passion for creating clean, comfortable homes where families can truly relax and enjoy. Starting as a small family business, they learned everything hands-on and grew by focusing on quality, attention to detail, and building real relationships with their clients.

What types of customers have you worked with?

Marcos and Maria have worked with a wide variety of customers, including busy families, professionals, seniors, and people moving in or out of their homes. They understand that every customer has unique needs and always tailor their cleaning services to meet those specific requirements. Their focus is on building lasting relationships based on trust and delivering a clean, comfortable home for everyone they serve.

Describe a recent project you are fond of. How long did it take?

One recent project we’re especially proud of was a deep cleaning for a family preparing to move into a new home. The house needed thorough attention after some renovations, including cleaning floors, windows, kitchen appliances, and bathrooms. The whole process took about 6 hours, and the family was very happy with the results. It’s always rewarding to help people start fresh in a clean and comfortable space, and this project really showed the care and detail we put into every job.

What advice would you give a customer looking to hire a provider in your area of work?

When hiring a cleaning service, we recommend choosing providers who prioritize trust, attention to detail, and clear communication. Look for professionals who are transparent about pricing and who personally handle the work rather than subcontracting it. It’s important to find a team that listens to your specific needs and treats your home with care, just like you would. Don’t hesitate to ask for references or reviews to ensure you’re making the right choice.

What questions should customers think through before talking to professionals about their project?

Before talking to cleaning professionals, customers should consider a few important questions: What type of cleaning do I need? (standard, deep, move-in/move-out, etc.) How often do I want the service? (one-time, weekly, biweekly, monthly) Are there any special areas or items that require extra attention? Do I prefer the cleaners to use my cleaning products or theirs? What is my budget for this service? Will I be home during the cleaning, or will I provide access while away? Thinking about these will help make the conversation clear and ensure the service matches your expectations.