Red Rock Cleaning

Serves Upper Arlington, OH

35244

Hired 28 times

3 employees

1 year in business

$119

4.6

This pro accepts payments via Credit card and Stripe.

Next Service

Hours

Sun 12:00 am - 11:00 pm

Mon 12:00 am - 11:00 pm

Tues 12:00 am - 11:00 pm

Wed 12:00 am - 11:00 pm

Thurs 12:00 am - 11:00 pm

Fri 12:00 am - 11:00 pm

Sat 12:00 am - 11:00 pm

Credentials

Background Check

Cavan Chan
Completed on 8/12/2024

Introduction

We have been cleaning Residential and Commercial properties for over 3 years. Our team has grown to multiple cities and we refined the process to be more efficient over the years. We offer a service that can give you piece of mind so you can focus on what matters most. Ask about our: Standard home cleaning Deep home cleaning Move in/Move out cleaning Commercial Cleaning Office Cleaning Discounts offered for reoccuring cleanings.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

We offer competitive pricing that can be found on our website. We offer: Standard Cleaning Pricing: Details included on our website. Deep Cleaning Pricing: We add $100 to the standard pricing cleaning. Short Term Rental Cleaning Pricing: It's our Standard Cleaning Prices with a discount based on frequency.

What is your typical process for working with a new customer?

After booking a cleaning. We will assign a cleaner and notify you via email/text/phone call. We will need to know: Ways to access property? (Doorcode, lockbox, key under mat) Where to park for free? Does property have cleaning supplies and vacuum? (We can provide as well) Pro Tip: We have an automated reminder message that gets sent out to our cleaners and our clients that their cleaning session is coming up.

What education and/or training do you have that relates to your work?

Our cleaners have worked in many cleaning environments such as residential, office and industrial. No job is too big or too small.

How did you get started doing this type of work?

Our founders own vacation rentals and built a system to allow an efficient way to manage their properties. Over time we expanded our customer base and now our services are located in multiple cities. Our techniques have saved time and money for our homeowners and hosts.

What types of customers have you worked with?

Our cleaners have worked with a wide variety of customers from Residential to commercial cleaning. Although we can do custom jobs, we prefer Residential and Vacation Rental Cleanings.

Describe a recent project you are fond of. How long did it take?

We manage cleanings for many homeowners. Our company uses the Maidily management system that allows us to efficiently schedule our cleaners to the many clients that we serve. This allows us to grow and stay in control of quality.

What advice would you give a customer looking to hire a provider in your area of work?

We advise customers to check our website and get to know our team. The Red Rock team takes joy from helping our customers achieve a cleaner home with minimal hassles.

What questions should customers think through before talking to professionals about their project?

Customers should think through any "Extra" tasks that needs to be done. Our cleaners work according to their work order and customers are required to be specific with things needing extra attention that is outside of the Standard Cleaning Pricing. We offer a satisfaction guarantee and suggest our customers to review our terms and conditions page for more details.