Nepa Cleaning

Serves Wilkes Barre, PA

35244

Hired 110 times

4 employees

6 years in business

Not yet available

4.8

This pro accepts payments via Apple Pay, Cash, Check, Credit card, PayPal, Venmo, and Zelle.

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Hours

Sun Closed
Mon 9:00 am - 5:00 pm
Tues 9:00 am - 5:00 pm
Wed 9:00 am - 5:00 pm
Thurs 9:00 am - 5:00 pm
Fri 9:00 am - 5:00 pm
Sat Closed

Credentials

Background Check

Denise Williams 
Completed on 7/29/2021 

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Introduction

•We service a large portion of Northeastern Pennsylvania. 🌍 🧹 🪣 💦 🧽 Hello 👋 Local Mom-owned business •Detail oriented ✔️ •Rental cleaning •Standard cleaning •Deep cleaning •Move in/out •Packing & Unpacking •Organizing/Decluttering •Junk removal / Hoarding clean-up •Commercial clean-up •References available upon request •Background checked & insured ✅ •Rated 1 of the top professionals in the area •Award winning small business 🏆 Contact us for a FREE estimate

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Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

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Our pricing is based on an hourly rate that reflects current economic conditions. We strive to keep our rates fair and competitive, while ensuring they align with the quality, expertise, and experience we bring to every project.

What is your typical process for working with a new customer?

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When working with our residential, commercial, and rental clients, we begin with a consultation to understand your specific cleaning needs. Based on that, we provide a customized service plan with clear, competitive pricing. Our experienced team arrives fully equipped and delivers detailed, high-quality cleaning with professionalism and care. We value clear communication and work hard to ensure your satisfaction from start to finish.

What education and/or training do you have that relates to your work?

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Our team has extensive hands-on experience in residential, commercial, and rental property cleaning, along with ongoing training in the industries best practices, safety protocols, and the proper use of cleaning products and equipment. We stay up to date on the most effective techniques to ensure high-quality, detailed results every time.

How did you get started doing this type of work?

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We started this business out of a passion for creating clean, organized, and healthy environments for others. What began as a small operation quickly grew through word-of-mouth and repeat clients who appreciated our attention to detail, reliability, and strong work ethic. That motivation continues to drive us as we serve residential, commercial, and rental clients with pride.

What types of customers have you worked with?

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We’ve worked with a diverse range of customers, including homeowners, renters, family members coordinating cleanings for loved ones, property managers, business owners, and real estate agents. Our services have included deep cleans, hoarding cleanup, move-in and move-out cleanings, rental properties, and commercial spaces. We’re experienced in handling both routine and specialized cleaning needs with care and professionalism.

Describe a recent project you are fond of. How long did it take?

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One recent project we’re especially proud of was a hoarding cleanup for a client’s loved one who had simply fallen behind over time. Life circumstances had made it difficult for them to keep up, and they needed a fresh start. It took our team about one week to complete a detailed, respectful deep clean of the home. The family was incredibly appreciative, and it was rewarding to help create a clean, comfortable space they could feel good about again.

What advice would you give a customer looking to hire a provider in your area of work?

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When hiring a cleaning provider, it’s important to look for a company with proven experience and transparent pricing. Clear communication is key—don’t hesitate to ask about their cleaning methods, products used, and how they handle special requests or challenges. Make sure you provide them with a personal priority list to ensure the service meets your standards. Choose a team that values your satisfaction and demonstrates attention to detail to ensure reliable, high-quality service tailored to your needs

What questions should customers think through before talking to professionals about their project?

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Before contacting a cleaning professional, consider which areas need attention, any special requirements like allergies or pets, your preferred cleaning schedule, budget, top priorities, and if you have preferences for specific cleaning solutions or tools to ensure the service meets your expectations.

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