Wexford Cleaning

Serves Wilkinsburg, PA

35244

Not yet available

8 employees

1 year in business

$155

4.9

This pro accepts payments via Credit card.

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Credentials

Background Check

Adam Bayliche
Completed on 9/5/2024

Introduction

We are a local, family-owned maid service that focuses on residential home cleaning. Our professional, reliable cleaners truly enjoy what they do and they want to take the stress out of your busy life. We offer fast, easy online booking and have a 24 hour guarantee on all of our work. If you live in the Pittsburgh area and are in need of a house cleaning service, we would love to have an opportunity to earn your business.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

Our pricing is fully transparent and customizable based on job type and frequency. We also offer a full menu of a la carte services.

What is your typical process for working with a new customer?

Customers have the option to book traditionally by phone or instantly on our website. We reach out in advance of new appointments to confirm any special requests or circumstances. Customers are encouraged to reach out to us with any questions!

What education and/or training do you have that relates to your work?

Our team has 20+ years of cleaning, customer service and hospitality experience.

How did you get started doing this type of work?

We had a terrible experience trying to find house cleaners for our own home. We called five companies and only one called us back. Also, not a single company had pricing or a booking option available online. I realized there was an opportunity to provide both a superior client experience and also a better opportunity for quality cleaners. As a result, Wexford Cleaning was born.

What types of customers have you worked with?

We work with homeowners, real estate agents, contractors, small business owners and more. We specialize in the following: Apartment and Condominium Cleaning House Cleaning Move In/Move Out

What advice would you give a customer looking to hire a provider in your area of work?

Use a company that thoroughly background checks their cleaners. We have had applicants that have worked for other companies that did not pass our thorough background screening. We pride ourselves in our security so customers can be comfortable welcoming a stranger into their home.

What questions should customers think through before talking to professionals about their project?

Think about the scope and reality of your cleaning project so you can communicate the extent of the job to the company. Also, determine how often your space needs cleaned. Our most popular options are bi-weekly and monthly service. Think about accessibility. Will someone be there upon the cleaner's arrival or do you prefer another arrangement?