New concept cleaning

Serves Woonsocket, RI

35244

Hired 9 times

3 employees

4 years in business

$85

5.0

This pro accepts payments via Cash, PayPal, Venmo, and Zelle.

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Credentials

Background Check

Bianca Goncalves
Completed on 4/8/2025

Introduction

Welcome to New Concept Cleaning Services! I'm Bianca, and it's a pleasure to introduce you to our mission: to transform environments through professional, careful and high-quality cleaning. At New Concept, we offer more than just cleaning — we provide well-being, comfort and organization so that you can make the most of every space. Our team is experienced, trained and committed to excellence in every detail, ensuring results that really make a difference. Contact us and schedule your appointment. Discover how a clean and harmonious environment can transform your routine

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

Our cleaning prices vary depending on the service type. We offer deep cleaning, standard cleaning, and regular cleaning options (weekly, bi-weekly, or monthly) with personalized quotes. Discounts apply for regular cleaning: 25% off weekly, 15% off bi-weekly, and 5% off monthly.

What is your typical process for working with a new customer?

When starting a new project, our priority is to understand exactly what you need. We discuss the areas of the house that need the most attention and what are your main cleaning challenges. With this information, we can create a personalized plan to meet your expectations and exceed your cleaning goals.

What education and/or training do you have that relates to your work?

With 4 years of cleaning experience, I stay up-to-date on the best products and methods to ensure high-quality services tailored to each client's needs.

How did you get started doing this type of work?

When I arrived in the US, I had the opportunity to work for a leading cleaning company, where I acquired valuable skills and learned the best practices in the industry. This experience was instrumental for me and inspired me to start my own business, where I can apply my knowledge and offer high-quality services.

What types of customers have you worked with?

Throughout my professional journey, I have worked with a wide range of clients, each adding value to my knowledge and skills in cleaning. I deeply appreciate every shared experience, which was essential to my improvement and achievement of goals.

Describe a recent project you are fond of. How long did it take?

I worked on a special project for a family who was moving out of their home. They needed a deep clean before handing over the keys, and hired me to ensure everything was spotless. I spent hours cleaning every detail, from the corners of the furniture to the windows. In the end, the family was thrilled with the result, and I could see the relief on their faces. It was a rewarding experience knowing I helped make their move smoother and more organized.

What advice would you give a customer looking to hire a provider in your area of work?

Before hiring, check reviews and profile photos to get to know the service provider better. Then, chat with them to gauge the connection and understand their work approach. If everything aligns, give them a chance and evaluate the results.

What questions should customers think through before talking to professionals about their project?

To ensure a project's success, it's crucial to have clarity on objectives, budget, timeline, priorities, and expectations. Define what you want to achieve, how much you can invest, when you need results, what's most important, and how you expect the professional to work. With this information, you can create an effective plan and achieve your goals."