Austin Cleaning Crew LLC

Serves West Campus, TX

35244

Not yet available

10 employees

3 years in business

$255

5.0

This pro accepts payments via Credit card.

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Credentials

Background Check

Michael Cavanaugh
Completed on 1/15/2025

Introduction

New Recurring Clients: $20 OFF each of your first 5 cleans + your 6th clean is on us! Call us to claim this offer! We charge premium prices because we provide impeccable domestic cleaning services, tailored to every home. We serve Austin's most discerning clientele who value our unparalleled consistency, reliability, and attention to detail. We are committed to providing exceptional reliability, communication, and transparency at every turn. Why Choose Austin Cleaning Crew? ✅ 110+ 5-Star Reviews — clients love our reliability and detail ✅ 54-Point Cleaning Checklist — nothing gets missed ✅ Live Clean Tracker — monitor your clean in real-tim ✅ Background-Checked, Professional Staff — your home is in trusted hands ✅ Eco-Friendly, Premium Materials — safe for your family and finishes ✅ We take pride in upskilling and training our staff in proper cleaning techniques and in learning English as a second language. ✅ We are family owned, our doggies get to eat from the fruits of our labor! Our insured, professional team ensures every corner is meticulously cleaned, exceeding expectations every time. From routine maintenance to tough cleaning challenges, we bring precision, care, and reliability to every job. Life is busy—let us simplify it. Focus on what matters most while we keep your space immaculate. Experience the Austin Cleaning Crew difference today.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

New Recurring Clients: $20 OFF your first 5 cleans + your 6th clean is on us! Weekly: 65% off one-time cost Bi-weekly: 55% off one-time cost Monthly: 10% off one-time cost Referrals: $100 off your next clean or $30 cash!

What is your typical process for working with a new customer?

1. Inquiry: Contact us to discuss what you need! 2. Consultation: We will go over what you're looking for, preferences, and specific requests and make a note of it all. 3. Quote: Our office staff will provide you with an estimate based on the consultation. 4. Scheduling: Our team will work with you to find a time that works best for you. 5. Confirmation: You will receive text and email confirmation as well as reminders of our clean times. 6. Clean: We take care of everything from here. You can track how your clean is going directly from our client portal. 7. Post-Clean: We will follow up to ensure everything was taken care of seamlessly and that you're absolutely satisfied with our work. If not, we'll come back out and fix it!

What education and/or training do you have that relates to your work?

We have over 100 years of cleaning experience amongst our staff and they're equipped with the best, specialized equipment to handle any job your home might need! We prioritize attention to detail by employing thorough checklists and specialized techniques to ensure every corner is spotless, including intricate tasks like grout cleaning and fixture polishing. Our team is trained to handle delicate surfaces, such as marble, wood, and antique finishes, using appropriate, non-damaging products and protective equipment like microfiber cloths and pH-balanced cleaners. High standards of hygiene and sanitation are maintained with hospital-grade disinfectants and eco-friendly solutions, alongside frequent replacement of cleaning materials to ensure sanitary practices. Ongoing education is a cornerstone of our service, with staff participating in quarterly training sessions on industry advancements, green cleaning methods, and the latest sanitation technologies. This commitment to quality is reinforced through regular customer feedback and random post-cleaning inspections by a dedicated quality assurance team. Additionally, we guarantee professional and reliable services with flexible scheduling options, punctuality, and a robust client support system to promptly address any concerns.

How did you get started doing this type of work?

We wanted to serve our community and live our dream as entrepreneurs. It has truly been a blessing to help free up time for people and keep their homes a sanctuary.

What types of customers have you worked with?

1. Homeowners: we work with people just like you to keep their home clean and its value high! 2. Property Managers: these folks manage a variety of homes that we help get ready between tenants. 3. Builders: we help bring projects from a construction site to a home! 4. Universities: we've partnered with St. Edwards University to get their dorm rooms ready for new batches of students every year!

Describe a recent project you are fond of. How long did it take?

Recently, we cleaned a home that had neglectful tenants for a landlord who relies on this property as their main source of income. The home was smelly, dirty, grimy, and a complete nightmare inside. Our cleaners are never shy in front of a challenge however and they tackled the job with odor-removing and commercial-grade products to bring the home back to life for a new batch of tenants. The client had tears in their eyes, which brought some to our eyes too!

What advice would you give a customer looking to hire a provider in your area of work?

When choosing a cleaning service, it's important to consider more than just the price. At Austin Cleaning Crew, we believe that the quality of work should always take precedence. Our commitment is to provide top-quality service at a competitive price, ensuring our clients receive exceptional value. Unlike companies that may offer low rates but compromise on results, Austin Cleaning Crew guarantees excellence in every job. We prioritize getting the job done right the first time, using advanced techniques and quality materials, all while remaining budget-friendly. Our dedication to 100% customer satisfaction is unwavering, backed by reliable service, meticulous attention to detail, and a strong focus on delivering the best cleaning experience for every client. Just ask about our Ritz service!

What questions should customers think through before talking to professionals about their project?

1. Experience: How long has your company been in operation? Are your cleaners insured? 2. Services: What is included in your cleaning packages? Do you provide your own supplies and equipment? 3. Pricing: What is your pricing structure—hourly or flat rate? Are there additional charges for specific tasks or services? 4. Availability: Can you accommodate my schedule? 5. Customization: Can I request specific areas to be cleaned or special accommodations, such as using eco-friendly products? 6. Security: What measures do you have in place to manage access to my home and ensure its security?