Momentum Cleaning Professionals

Serves Holladay, UT

35244

Hired 60 times

10 employees

5 years in business

$85

4.8

This pro accepts payments via Apple Pay, Credit card, PayPal, Venmo, and Zelle.

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Credentials

Background Check

Stella Vompean Tavares 
Completed on 9/5/2024 

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Introduction

At Momentum, we specialize in delivering premium residential cleaning services across Salt Lake, Utah and Summit Counties. Our dedicated team is committed to providing meticulous attention to detail, ensuring your home is spotless and pristine. Fully insured for your peace of mind, we pride ourselves on offering exceptional customer service, tailored to meet the specific needs of each client. Experience the difference with Momentum — where luxury meets cleanliness.

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Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

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We put a lot of value on our customer service as well as the standard of cleaning that we provide. We provide our cleaners with a bonus structure that incentivizes them to always do their best work. We offer very good discounts for any referral that our customers provide, as we like to incentivize them as well! We believe our prices are fair and competitive in the market and that the work we provide is exceptional!

What is your typical process for working with a new customer?

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After we receive a lead, I will contact them immediately. I will setup a time where we can either do a video call or come by the house, if necessary, in order to provide the most accurate and fair estimate for the project. If we get the job we schedule a time for us to come and we then send them our company practices and licensing information. We will send them a reminder the day before as well as the day of the cleaning in order to remain in clear communication with them. Upon completion of the job we contact them and make sure we provided everything they expected in the cleaning and get any feedback on anything they would like done differently or any notes they’d like to leave for the recurring cleanings. We then send them an invoice with our payment options and we thank them and express our appreciation for their business.

What education and/or training do you have that relates to your work?

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My partner who does the majority of the cleanings has been cleaning for the majority of her life. We are mindful of being as eco friendly as possible by using the most environmentally safe products on the market. We are always taking additional training and educational courses to stay up to date on the most efficient and thorough ways to provide our cleaning services.

How did you get started doing this type of work?

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My partner has been providing cleaning services for many years. After explaining to me how pleased her clients always are with her and the quality I know she provides to them, we decided to build a business.

What types of customers have you worked with?

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We have worked with all types of people. The most rewarding aspect of this work is the different people we get to meet and interact with!

Describe a recent project you are fond of. How long did it take?

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We recently did a cleaning for a nice elderly couple and they were so appreciative and kind. We are excited to return every two weeks just to see them again!

What advice would you give a customer looking to hire a provider in your area of work?

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To make sure the company is always licensed and insured in the event that anything unexpected we’re to ever happen.

What questions should customers think through before talking to professionals about their project?

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The amount of time they have allotted for cleaners to be there, how deep of a cleaning are they in need of so they can provide as much detail and specifics about the job as possible and what budget they have set aside and what a fair estimate looks like.

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