Maid Collective

Serves Petersburg, VA

35244

Hired 3 times

10 employees

3 years in business

$129

4.5

This pro accepts payments via Credit card.

Next Service

Hours

Sun Closed

Mon 8:00 am - 5:00 pm

Tues 8:00 am - 5:00 pm

Wed 8:00 am - 5:00 pm

Thurs 8:00 am - 5:00 pm

Fri 8:00 am - 5:00 pm

Sat 8:00 am - 5:00 pm

Credentials

Background Check

Shanna Burnett
Completed on 6/19/2024

Introduction

Maid Collective LLC is a top-rated cleaning service provider serving Richmond, VA and the surrounding areas. We offer online booking, instant pricing, no complicated options, no contracts, no crazy up-sells, or unexpected charges. At Maid Collective, we understand that a clean home is essential to your well-being and happiness. That's why we're dedicated to providing exceptional cleaning services that are tailored to your unique needs. Our team of experienced, background-checked, and insured cleaning professionals use the latest technology and cleaning techniques to ensure your home looks its best. We love what we do because it goes beyond a simple home cleaning. We look forward to cleaning your home as our own, paying attention to every little detail. Whether you need one-time, weekly, bi-weekly, or monthly cleaning services, we're here to make your life easier. With our "Happiness Guarantee" we ensure exceptional service that meets your expectations every single time or we'll come back within 24 hours and make it right. Book with us today and experience the Maid Collective difference!

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

We have flat rate pricing based on the type of cleaning, number of bedrooms/bathrooms and any extras you'd like to add. For our Thumbtack customers, we offer a percentage off your initial cleaning and additional discounts for recurring services.

What is your typical process for working with a new customer?

We go above and beyond to meet our customer's expectations and do the job right the first time. If our finished process does not meet your expectations, we offer a free re-clean as part of our "Happiness Guarantee".

What education and/or training do you have that relates to your work?

All of our professional cleaners are trained, insured, and back ground checked.

How did you get started doing this type of work?

I have always had a love for a clean and well-organized home because a clean home is a happy home. I took my love for cleaning and paired it with creating a simple platform for customers to take the guess work out of the costs. When you go to our website, you can experience the Maid Collective difference and book your cleaning within 60 seconds.

What types of customers have you worked with?

We have worked with a variety of customers and home types. Our favorite customers are those that appreciate the hard work we put into each and every home we clean.

Describe a recent project you are fond of. How long did it take?

Our team of cleaning professionals recently completed a deep cleaning job for an elderly couple. They live in a 4 bedroom home that had not been professionally cleaned in years. The job took a team of 4 almost 7 hours to complete. The homeowner's were so pleased as they hadn't seen their home so cleaned in years and we now clean for them monthly.

What advice would you give a customer looking to hire a provider in your area of work?

Communication is key. Be sure to select the services that best suits your homes needs.

What questions should customers think through before talking to professionals about their project?

Communication is extremely important and whatever questions or concerns you'd have, should be asked before hiring a professional.