Dominion Cleaning Services

New Clients can receive estimates in-home or over the phone. We provide estimates for weekly, biweekly, monthly or one-time cleaning services. Information needed to provide an accurate estimate includes what services you want to include or exclude, how often you want services completed, how large your space is, how many people or pets live in the home, and your location. These are all factored in when developing your price.

Communication is a priority here at Dominion. Once a price and schedule is confirmed, customers are added to our scheduling software. The software will send the phone number on file a text message showing confirmation of the appointment and which team has been assigned to the job. Additionally, we will send a text message the day before the appointment to confirm. We ask that any changes to the schedule be made 24 hours or more prior to the scheduled time of arrival to avoid fees. There will be another text notification when the team is on their way, and when they have finished. The Job completion text will include a link to the invoice and allow for electronic payment options. If the customer has recurring service, we usually try to keep the same schedule and team for on-going services. We strive for our customers to be 100% satisfied with our cleaning service so if there are any questions or concerns you can call, text or email us provide feedback. We ask that you allow us to return to rectify any complaints first. We want you to be happy in your space without having to clean behind us.

CEO and Operating Owner has over 25 years of experience and continued training. Additionally, we have several long-term cleaning technicians that also came to us with experience. Our new hires receive company standard training upon hire. We also provide all staff with monthly updates at our staff meetings. Finally, our staff receive random inspections and follow-up to ensure they are complying with company expectations.

Dominion Cleaning Services was started by Silvana Borges who cleaned homes on her own and eventually grew into the business it is today. We have 6 teams that are dispatched Monday-Friday, teams consist of 1, 2, or 3 individuals.

Residential, Commercial and Construction Developers

Maintenance/Recurring Cleaning includes: • Ceiling fans & light fixtures (dusted) • Cobwebs removed • Blinds, window sills, & lock ledges (dusted) Inside window -touch-up only Entry-door windows inside and out • Moldings & woodwork (dusted) • Baseboards (dusted) • Lamps & lampshades (dusted) • Pictures & knick-knacks (dusted) • Furniture (dusted & polished) • Top of refrigerator (dusted) • Outside of appliances cleaned -inside microwave • Stovetop & drip pans scrubbed • Counter tops & backsplashes (washed) • All sinks (scrubbed/disinfected) • Mirrors (Windexed) • Tub/shower & tiles (scrubbed) • All bathroom counters & fixtures (sanitized) • Wastebaskets (emptied/washed/relined) • Beds made, 1 set of sheets changed • Stairs (vacuumed, wood dusted) • Floors (vacuumed &/or mopped) Delux/Deep Cleaning Deep cleaning goes further to get rid of dirt, grime, soap scum, and other gunk around your home. It’s a more thorough service than the standard cleaning. Our Top to Bottom Deluxe Cleaning includes the General Cleaning list items (shown below) cleaned BY HAND with emphasis and focus on removing build-up, plus the following: • Ceiling fan blades within 2-step ladder reach* (hand washed or wiped) • Light fixtures within 2-step ladder reach* (hand washed in place/not removed) • Cobwebs removed • Blinds & shutters (vacuumed, not washed)** • Moldings & woodwork window glass, sills, & lock ledges (hand wiped) • Baseboards (hand washed or wiped, reachable w/out moving furniture) • Pictures & knick-knacks (hand wiped) • Uncluttered shelves (hand wiped) • Furniture (polished, fronts, sides, legs) • Top of refrigerator (hand washed or wiped) • Outside of appliances cleaned / inside microwave • Stovetop, grates or drip pans scrubbed • All Cabinet fronts (hand washed or wiped) • Vacant homes: drawers, empty shelves, inside cabinets (hand washed or wiped) • All Doors and door frames (hand washed or wiped) • Light switch plates (hand washed) • Counter tops & backsplashes (hand washed) • All sinks (scrubbed/disinfected) • Mirrors (cleaned) • Tub/shower & tiles (double scrubbed to remove build-up) • All bathroom counters & fixtures (sanitized) • Wastebaskets (emptied/relined) • Beds made, 1 set of sheets changed • Stairs (vacuumed) • Floors (vacuumed &/or mopped) * We do not climb higher than a 2-step ladder. Higher items will only be dusted w/ an extension duster.

Professional cleaning service companies will charge more than a solo cleaner. When looking to hire a service one should not compare estimates with a solo cleaner estimate. However, there are benefits to hiring a service vs a cleaner. The biggest benefit may be consistency, we attempt to ensure the same date, time, and preferred reoccurring schedule as well as sending the same team to your home each time. Our company also provides our own equipment and supplies unless you have a special request in which we then would use what you provide.

How much money are you willing and able to consistently allocate for cleaning services and not affect your household budget? How often would be ideal to have cleaning services? How many cleaners are you comfortable having in your home at once? Do you want the cleaner to use your equipment and products or use their own? Do you want the cleaners to clean all areas of the home or just parts? What areas of the home are you the most concerned about? If you have pets, will they be comfortable with cleaners and if not, what steps do you need to take for them on cleaning days?