OT Dream Cleaning LLC

Serves , WA

35244

Hired 151 times

3 employees

3 years in business

$130

4.9

This pro accepts payments via Cash, Venmo, and Zelle.

Next Service

Hours

Sun 10:00 am - 4:00 pm
Mon 9:00 am - 5:00 pm
Tues 9:00 am - 6:00 pm
Wed 9:00 am - 6:00 pm
Thurs 9:00 am - 6:00 pm
Fri 9:00 am - 6:00 pm
Sat 9:00 am - 5:00 pm

Credentials

Background Check

Olena Taranenko 
Completed on 4/8/2023 

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Introduction

Responsible, energetic cleaning lady who can easily deal with hard-to-soil places in your home. I will do it quickly, but without missing a single task. I guarantee sparkle and fresh mood in your home after our meeting! Please do not write to me if you have not yet decided to cooperate with me. Thank you.

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Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

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Paying attention to the total cost of cleaning, take into account that tax must be deducted from it, as well as the amount we pay to the program for each client. It is always different, and it can be $5, or it can exceed $100. You can ask me, I’ll send you a screenshot of the payment specifically for your order.

What is your typical process for working with a new customer?

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An application for cleaning comes, I check my schedule with the client's capabilities, if we need to make adjustments about the date and time of cleaning, we discuss the nuances and wishes of the client, if everything suits the client writes his address, and I add it to my schedule. Address, this is a kind of reservation of this time just for you. Also on the eve of the cleaning day, I write a reminder to the client that everything is in force, as agreed. When we enter the house, we look at the house again, and I get to work. After completion, please accept my work. If the client is not present or cannot check my work before paying for services, I take a photo report and send it to the client.

What education and/or training do you have that relates to your work?

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I underwent four months of professional training in cleaning houses. I worked in two companies, I have extensive experience in this field.

How did you get started doing this type of work?

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About a year and a half

What types of customers have you worked with?

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Basically, my clients are very decent, attentive and grateful. But there were also those who were not quite attentive to the application for cleaning, and in the end there was a misunderstanding. But this is extremely rare.

What advice would you give a customer looking to hire a provider in your area of work?

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When making an application for cleaning, be truthful, indicating the type of cleaning, and the amount of work. I allocate the optimal time for your order. And I want to do it as efficiently as possible. Read the reviews. Be grateful if your expectations from cleaning are justified.

What questions should customers think through before talking to professionals about their project?

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If you have any preferences for your cleaning (there are allergies, or a preference to use your vacuum cleaner, or any other nuances or wishes for cleaning your house), clarify this in advance with the cleaner so that he can prepare to fulfill your wishes and can do it perfectly.

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