360 Painting of Asheville

We offer that many painting companies do not. 1. Fixed price -Our estimates are fixed priced which means that we will not ask for additional payment unless you decide to change the scope of your project.  In other words,  if I under estimate the paint or labor cost that is on me.     2.  Warranty -We offer a 2 year workmanship warranty.  The good news is that we do such a good job the first time we rarely have to honor this.  We also use Sherwin Williams products that provide a limited life time warranty.     3.  Free color consultation -  upon signing with 360 Painting of Asheville, We will send a Sherwin Williams Color professional will come to your home and help you with your color choices free of charge

Our typical process for working with customers is as follows: - A potential customer reaches out inquiring about our services. -They connect directly with me or our call center and set a time for us to come out and provide a free quote. This usually takes between 20 min to hour and a half depending on the job size. -Most of the time we are able to provide a detailed quote before we leave. We also send the detailed quote/proposal to the customer via email where they can review and accept the proposal on line. - Once a proposal is accepted, We connect with the customer within one business day to make arrangements for a 20% deposit. - After a deposit is collected, it typically takes a day or two for us to provide a project start date. We pride ourselves on starting on time, however, sometimes jobs are delayed due to weather. -If a customer needs help with color choices, at no cost to the customer, we arrange for a Sherwin Williams Color Consultant to come out and assist the customer. - During your project I will be in touch with the primary contact of the project daily giving updates and answering any questions. - At the end of the job, we walk the job with the customer making sure that that the customer is completely satisfied and only then will we take final payment.

- Always ask what kind of paint product is going to be used. Many times I run into customers that have had other estimates done and they have know idea what products will be used. There are many different paint products that have different costs and benefits. Even within the different brands of paint there are many different products. Many of my customers tell me that the previous painters told them they would use "Sherwin Williams paint." Okay, well which one? Are they going to use a contractor grade paint or a high end paint that has benefits such as depth of color or clean-ability or mold and mildew resistance. We can help you decide on a product that will fit your needs. Do you have allergies? There is a paint for that. Do you want a paint that actively helps reduce odors (kitchen/ laundry room). There is a paint for that. Let us help you find the paint product that best suites your needs. - Ask how long the job will take and if the paint contractor will stay on the job until it is complete. Once we begin a job we will stay on the job until it is finished. The only exception to this is if there is weather that prevents us from painting.