WOW1DAY Painting

Serves Durham, NC

35244

Not yet available

10 employees

6 years in business

Not yet available

4.9

This pro accepts payments via Cash, Check, Credit card, and PayPal.

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Credentials

Background Check

Phil Apostolico
Completed on 10/23/2024

Introduction

Whether it’s your interior walls, exterior walls, cabinets or just about anything in between, there’s nothing like the feeling of a brand-new coat of paint to brighten up your home. A new color for your space can completely change the look and feel of it—bringing a new and improved energy to your home. A visit from WOW 1 DAY PAINTING can even raise the value of your home, too! First, we’ll get together a crew of our friendly Durham-Chapel Hill painters, making sure there are enough to get the job done in one day. Then, we’ll arrive early to take care of any prep the job site needs before we get to work transforming your space. Once we’re all finished up, we’ll do a walkthrough with you to make sure the colors and finishes WOW you!

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

Our process is focused around quality and customer service. We warranty our work for 2 years so you can expect high quality paints and professionalism. We always want to be competitive! But we'll never compromise quality over profits.

What is your typical process for working with a new customer?

The first step is a pre-call to gain an understanding of the scope of the project and are we a good fit for each other. That's usually a 15 minute phone call If its a small project i.e.. 1 - 2 rooms than a remote estimate works great, anything larger than we'll come to your home for a walk through of the space. We'll measure each room asking ALOT of question to truly understand what the end results are that you're striving to achieve. Once the walk through is completed, the sales rep will create a proposal to present before they leave. This way, we can ensure the final proposal captures everything you're looking to have painted.

What education and/or training do you have that relates to your work?

I spent 25 years in the healthcare industry on the marketing side. I have extensive training in sales, operations and delivering a customer experience. The crews, on average, have over 20 years of painting experience.

How did you get started doing this type of work?

WOW1DAY Painting is focused on the customer experience Who hasn't had a bad experience with a contactor? The team strives everyday to ensure that this is a hassle free experience. This is unheard of in the contracting world!

What types of customers have you worked with?

Our main focus is on residential repaint. We can't always do the project in a day due to a number of factors. Finding highly skilled painters is one issues, but if there is significate amount of drywall repair, that all takes time. You'll sales rep will be able to explain that to you for your individual project.

Describe a recent project you are fond of. How long did it take?

A recent customer had to replace all their water lines in the house due to a recall of the internal water lines. There we're over 20 holes in the drywall. The crew was able to patch, sand and paint in 4 days!

What advice would you give a customer looking to hire a provider in your area of work?

If your main objective is price, i.e.. you're selling the house and you're prepping it for market, than we may not be the best fit. If this is your forever home and you want a top notch paint job that you'll be proud to show your friends, then we're the company for you.

What questions should customers think through before talking to professionals about their project?

1) Does the company have insurance and is it current? If someone gets hurt on your property and the business doesn't have insurance, the homeowner is responsible for the claim. 2) Why are they painting? Getting the house ready for market or its time for the house to 'grow up'? 3) Does quality matter? Straight cut lines, clean work area, professionalism and a 2 year warranty. 4) Do you want a full service painter or do you want to buy the paint, move the furniture and clean the house when the job is completed? 5) Time, do you want the project done in days or weeks?