Painter Bros of Hampton Roads

Serves Hampton, VA

35244

Hired 2 times

15 employees

1 year in business

Not yet available

5.0

This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, PayPal, and Venmo.

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Credentials

Background Check

Blake Fleming
Completed on 10/25/2024

Introduction

At Painter Bros, we take pride in being a trusted part of this community. Our commitment to quality and customer satisfaction is at the heart of everything we do. With a team of skilled professionals who treat every project as if it were their own, we bring expertise and attention to detail to ensure a flawless finish. We use only top-tier materials and the latest techniques to create results that are not only beautiful but built to last. We believe in transparent pricing and open communication, making sure you’re informed and comfortable every step of the way. Our goal is to bring your vision to life while minimizing disruption to your home or business. With a proven track record and glowing reviews, we’re here to provide a reliable, exceptional painting experience you can count on. Let us transform your space and add a personal touch that reflects your unique style!

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

Painter Bros of Hampton Roads is committed to providing top-notch craftsmanship and professionalism at competitive prices. We proudly offer a 10% discount to all veterans and run seasonal promotions throughout the year. Additionally, we have a $200 referral program—when you refer someone and it results in a completed project, you'll receive a $200 check within 30 days of the job's completion.

What is your typical process for working with a new customer?

Our Owner or Client Service Manager will begin by reaching out for an initial introduction. During this conversation, they’ll explain our process from the initial free estimate through to project completion. On this introductory call, our representative will answer any questions you may have and may also ask a few questions to help us prepare for your free project estimate.

What education and/or training do you have that relates to your work?

The owners of Painter Bros hold industry-leading certifications from the Association for Materials Protection and Performance. Additionally, our team, including owners, employees, and contractors, are all licensed and insured in the state of Virginia. At Painter Bros of Hampton Roads, we conduct regular training sessions—weekly, monthly, and annually—covering areas such as corporate growth, industry knowledge, and safety competencies to ensure high standards at all levels of employment.

How did you get started doing this type of work?

Blake Fleming, a U.S. Coast Guard veteran who retired in 2023, and his wife, Kimberly Fleming, a Nurse Practitioner at Riverside, have long envisioned opening a small business in the Hampton Roads area—one that offers growth opportunities and supports the community. A close friend and founder of Painter Bros in Miami introduced Blake to the Painter Bros family, and after connecting with senior management, the Flemings found they shared values and a mission aligned with building a reliable, community-focused business. With their combined management and operational experience, they’ve surrounded themselves with highly trained, experienced painters and resources, creating a strong foundation for Painter Bros of Hampton Roads.

What types of customers have you worked with?

Blake and Kimberly’s business backgrounds have allowed them to work with a diverse range of clients, including corporate executives, international clients, local residents, and small business owners. They have built their reputation on creating strong, loyal relationships, and bring the same dedication to Painter Bros of Hampton Roads. This commitment to customer care sets them apart from competitors—clients can be confident they’ll receive 5-star treatment throughout the project process and beyond.

Describe a recent project you are fond of. How long did it take?

Currently, the project closest to Blake and Kimberly’s hearts has been launching Painter Bros of Hampton Roads. Bringing the business to life in Virginia has been one of their biggest challenges and most rewarding achievements. They are incredibly proud and humbled to begin serving the Hampton Roads community, and this accomplishment represents months of dedicated planning, teamwork, and commitment to creating a trusted local business.

What advice would you give a customer looking to hire a provider in your area of work?

First and foremost, look for a provider who values building a meaningful relationship based on trust and loyalty, regardless of project size. At Painter Bros of Hampton Roads, we treat every project—big or small—with the same dedication and care. Clients should never feel pressured into upsells or quick agreements. Blake and Kimberly believe in honest, straightforward guidance designed to save clients time and money while ensuring project longevity. For the Flemings, client satisfaction and company reputation are always the highest priorities.

What questions should customers think through before talking to professionals about their project?

Customers should consider the following questions to ensure a smooth project experience: How long should the project take? What will happen if workers discover additional issues that need attention? Is the company licensed and insured? (This is one of the most crucial questions.) What experience do the employees have that’s relevant to this specific project? Are there ways the project could be optimized to save costs or enhance quality? Is there a clear budget that aligns with the project's scope? Thinking through these questions can help set realistic expectations and lead to better communication with the provider.