What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing approach combines both standard rates for services like headshots, as listed on our profile, with custom quotes for more complex projects. We assess factors such as the project scope, necessary resources, and delivery timelines to develop a quote tailored to your specific requirements. For travel beyond 20 miles from our office at 15 Charles Street, Binghamton, NY, we apply a fee of $2.45 per mile up to 150 miles. For travel beyond this, we're open to discussion, with the cost evaluated on a case-by-case basis. Our primary goal is transparency in our pricing, ensuring you have a clear understanding of any costs from the onset.
What is your typical process for working with a new customer?
Our process for engaging with a new customer starts with an initial consultation. This allows us to understand the client's vision, needs, and goals for the project. We discuss key aspects such as the project scope, timeline, and any specific requirements. We then put together a customized proposal, ensuring it aligns with the client's budget and expectations.
Once the proposal is agreed upon, we move into the pre-production phase where we plan out the specifics of the project, from location scouting to drafting storyboards or shot lists. During production, we maintain open communication with the client, updating them on the progress and incorporating their feedback where necessary.
Upon completion of the production phase, we move into post-production, where editing, color grading, sound design and other final touches take place. We then present the finished product to the client for approval. Our primary goal is to ensure that the final output meets our client's satisfaction, bringing their vision to life in the most impactful way possible.
What education and/or training do you have that relates to your work?
At Blackfern Media, the founders Yohance Bailey and Dustin Tang-Chung bring a wealth of education and experience that enhances their work quality.
Dustin Tang-Chung, a native Hawaiian of Chinese descent, pursued his passion for filmmaking at Ithaca College and Binghamton University. His formal training and practical experience across a myriad of media projects equip him with the creative and technical proficiency integral to the field.
On the other hand, Yohance Bailey carries a substantial track record in photography, videography, and media production. His exposure to photography dates back over a decade, and his skills have been applied to a diverse range of projects. Yohance also has impressive experience in full-length film production, serving as both assistant director and producer on several films. His filmography can be found on his IMDb profile.
Both Dustin and Yohance continually enrich their skills through various training sessions and workshops, committed to lifelong learning and staying up-to-date with the latest industry trends and technologies. This dedication to constant growth allows Blackfern Media to consistently deliver high-quality, engaging, and contemporary content to their clients.
How did you get started doing this type of work?
Yohance Bailey, one of the co-founders of Blackfern Media, has a deep-seated passion for art, a passion that was cultivated during his formative years growing up in Guyana and St. Lucia. This passion ultimately evolved into a successful photography business, Yohance Bailey Photography, where he has honed his skills over the years and delivered exceptional results to his clients.
Dustin Tang-Chung, the other half of the founding team, shares a similar story of pursuing his passion. With a background in filmmaking studies from Ithaca College and Binghamton University, Dustin has always been fascinated by the power of storytelling through visual media. Beyond his work at Blackfern, Dustin is also the co-owner of Slaughter Land Scream Park, a seasonal haunted attraction for families, showcasing his versatility and entrepreneurial spirit.
Their unique experiences and shared dedication to their craft led to the creation of Blackfern Media. Here, they combine their skills and knowledge to produce high-quality, impactful content, helping businesses and individuals alike tell their stories in the most effective way possible.
What types of customers have you worked with?
Blackfern Media has had the privilege to collaborate with a diverse range of clients, from small start-ups to established businesses, solo entrepreneurs, and professionals across various industries. They have partnered with retail outlets, healthcare organizations, educational institutions, real estate companies, and non-profits, to name a few. They have also worked with individual professionals such as artists, authors, speakers, and influencers who needed high-quality media production to boost their personal branding or share their stories in a compelling way. No matter the client size or sector, Blackfern Media strives to understand their unique needs and goals, creating tailored media solutions that align with their vision.
Describe a recent project you are fond of. How long did it take?
One project that stands out for Blackfern Media is their recent collaboration with Binghamton Illuminations. This was a complex, high-impact project that required a high level of detail and organization. Taking an agile Scrum approach, they closely involved the client in every stage of the process, ensuring transparency and flexibility.
The project involved creating a promotional video to be aired on television and during the renowned 2023 Dick's Open Golf Classic. It was an exciting venture that not only showcased Binghamton Illuminations' unique offerings but also highlighted the beauty and vibrancy of Binghamton.
The team at Blackfern Media was able to complete this comprehensive project in just two weeks, demonstrating their ability to deliver high-quality work within tight timelines. The success of the project was a testament to their commitment to client satisfaction and their expertise in media production. They continue to take pride in this accomplishment and the positive feedback it has generated.
What advice would you give a customer looking to hire a provider in your area of work?
When looking to hire a media production company, Blackfern Media suggests considering a few key factors. First, review the company's portfolio to understand the quality and style of their work. Make sure it aligns with your vision. Secondly, open and clear communication is crucial. Ensure your provider is responsive, transparent, and understanding of your needs. Thirdly, evaluate their level of professionalism and expertise. The team at Blackfern Media has a diverse range of skills and backgrounds, allowing them to deliver quality results across various media formats. Lastly, consider their work ethic and commitment to clients. With Blackfern Media, your project is not just a job; it's an opportunity to create something impactful and valuable for your brand or initiative.
What questions should customers think through before talking to professionals about their project?
Prior to discussing their project with professionals, customers should consider several questions to help streamline the process and clarify their needs. These could include:
1. What are the specific objectives and desired outcomes of the project?
2. Do they have a clear vision for the project, or are they open to creative input and direction?
3. What is the projected timeline, including any critical deadlines?
4. Do they have a budget range in mind for the project?
5. Are there any specific stylistic preferences or brand guidelines to adhere to?
6. What is the intended audience or market for the final product?
7. What deliverables are expected upon completion?
Thinking through these points will allow Blackfern Media to provide the most accurate guidance and solutions for the project.
