Zona Floors

Serves Phoenix, AZ

35244

Hired 222 times

6 employees

9 years in business

Free on-site estimate

4.9

This pro accepts payments via Apple Pay, Cash, Check, Credit card, PayPal, Stripe, Venmo, and Zelle.

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Credentials

License

License Holder: Abraham Arrellano Valadez 
License Type: CR48 – Ceramic, Plastic And Metal Tile Contractor (AZ) 
License number: #349964 
License verified on 4/1/2024 
Valid through 2/1/2026 
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License

License Holder: Abraham Arrellano Valadez 
License Type: CR8 – Floor Covering (AZ) 
License number: #336899 
License verified on 4/1/2024 
Valid through 4/1/2026 
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Background Check

Abraham Arrellano Valadez 
Completed on 7/13/2023 

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Introduction

Zona Floors is a full service flooring contractor servicing all of Maricopa County. We are licensed (ROC #336899), bonded, and insured. We offer and will bring out to your home (or business) all major flooring manufacturer's products. From Luxury vinyl planks (LVP), Laminate, Tile, and Engineered Wood. We also specialize in showers and backsplashes. We will also provide "Installation Only" estimates for those customers that have already purchased their flooring products. Zona Floors was created by bringing in the top project managers, installers, salespeople, and customer service personnel....all to form a flooring company that puts the customer first, and stands behind their work. We hope to have the opportunity to earn your business!

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Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

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We offer discounts for AARP Members, Military, First Responders, and Public service employees

What is your typical process for working with a new customer?

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After setting the initial appointment, we bring out the necessary samples from major flooring manufacturers. We meet with the customer and discuss their wishes and needs. We walk the entire area with the customer. After performing laser measurements, we discuss particulars about the job. WE NEVER pressure our clients into making quick decisions on the spot! New floors are not something that you can return in 30 days if you "don't like the color!" Take your time, and we can come back to your home as many times as necessary until you are 100% ready to move forward.

What education and/or training do you have that relates to your work?

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Over 50 years of combined flooring experience from installation, sales, project management to customer service.

How did you get started doing this type of work?

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I began as an installer at 16 years old with my family. After attending college and working for a corporation for two years, I have been in the flooring industry for over 30 years.

What types of customers have you worked with?

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All types of customers from large families, to single individual homeowners or business owners. We've done small offices to entire buildings.

Describe a recent project you are fond of. How long did it take?

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We recently completed a 4200 sf home with Luxury Vinyl Planks throughout the entire home (including staircase with white risers) and we installed porcelain tile in the bathrooms.

What advice would you give a customer looking to hire a provider in your area of work?

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Take your time and don’t get rushed by a flooring contractor asking for a credit card deposit! Your new flooring sets the tone for your home.

What questions should customers think through before talking to professionals about their project?

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What type of flooring would be best suited for my family and living conditions? Explain the performance and longevity of different types of flooring? Give me your advice on what type of flooring to choose if we are going to be putting our home on the market?

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