What should the customer know about your pricing (e.g., discounts, fees)?
Our installation pricing is based on two main components:
(a) The type of material we’re working with; and
(b) The project's complexity.
+Most common floor covering products, the average price for installation Hard Surface Labor Pricing:
Floating floors (LVP, Wood laminate, or similar floor coverings)
Removal cost $1.00 Sq Ft.
Installation $2.50 Sq Ft.
Stairs $85/step
Glue-down or Nail-down
Removal cost $2.00 Sq Ft
Installation $4.00 Sq Ft
Carpet labor Pricing:
Removal $0.50 Sq Ft.
Installation $1.25 Sq Ft.
Staircases $300 flat rate
Hardwood
Refinish sanding & finishing $3.50 Sq Ft
Unfinished floor, sand & finish $3.00 Sq Ft
Stairs $85/step
Handrails sanding & finishing $30/linear foot
Ceramic Tile Floor Installation $10/SF
Ceramic Tile Floor Removal $4.00/SF
Regarding the cost of the materials.
Carpets $1.25 - $4.50 Sq Ft (Including the padding)
LVP / wood Laminate $2.50 - $5.00 Sq Ft
Miscellaneous
Subfloor Leveling $2.00/SF
Hauling/disposal removal materials $250/load
Quarter-Round Installation - $.50 / linear foot
Product Pickup & delivery $150 flat rate
Other Related Services
- Toilet Removal and Reinstallation, $50.00 (Includes new wax rings).
- Washer and Dryer detach/re-attach $80.00
- Fridge detach/re-attach $40.00
- Electric Stove $ 40.00
- Gas stove (Must hire a professional)
- Furniture in general $50.00 (per room, does not include sensitive items, please move small/portable items before we arrive)
Some Additional Notes:
1) Rush jobs (deadline to finish within 1 week, and jobs requiring weekend labor) may be charged an extra ‘rush’ fee on top of standard costs.
2) Our prices are competitive, but we do not participate in “group measuring”, as the environment is distracting and often leads to incorrect project specs. Please allocate 20 minutes of time with minimal distractions when scheduling a time for taking measurements for a price quote.
3) ***Subfloor Leveling and other necessary repairs are not included in the installation prices shown above.*** Every installation requires a subfloor that is clean, flat, and structurally sound, but the work required to reach that point cannot be assessed until the old floor is removed. Labor costs for average floor repairs range from $250 - $700, and floor leveling (often necessary for hard surfaces) can be $400 to $1,500+ depending on the size and complexity of the job.
What is your typical process for working with a new customer?
1) A quick phone call to better understand your project, discussing factors like timing, requirements, and other details.
2) A site visit to your project to take measurements and understand the general layout (existing flooring, stairs/banister style, corners and doorways, furniture, accessibility, etc.). If you are still looking for the right product, we have samples available to share with you at this visit as well, and can advise on questions such as appropriateness for your space, durability, and other project specifications.
3) With the information gathered during our visit, we will prepare a quote for you.
4) Once we reach an agreement on terms and pricing, we will be able to put together a schedule for your installation.
5) Mr. Metz will discuss the details of your particular project with one of our installation team leads, and in some cases will walk through the site with them to go over areas that need special attention.
6) Once the project is completed we will provide you with some pointers on how to properly care for your floor (our information comes directly from the manufacturers).
*Please note that scheduling may involve extra time for things like purchase and delivery, acclimation of materials, subfloor preparation, or other circumstances according to the needs of your project.*
** If you have already purchased material and the pick-up location is near our area, we may be able to provide free pick-up of the materials for you.**
What education and/or training do you have that relates to your work?
FCITS Certification classes:
-Carpet
-Hard Surface
-Advanced Resilient
Stone Forensics:
-Certified Stone and Tile Inspector
How did you get started doing this type of work?
I have always liked construction since I was a little child. I used to watch my grandfather building furniture and fixing things, which seemed really cool - taking pieces of wood and making them into a chair, that was magical. After going to college and having some office jobs, I got bored with sitting still, so decided to move into construction. I just love working with tools, and the before-and-after transformation. I tried a few different areas but eventually settled in the flooring industry. After a few years of being an installer, I decided to train for a floor inspector’s license so I could learn how to do my projects properly and make them last; and as I hoped, the two skills have complemented each other very nicely.
What types of customers have you worked with?
Our most common types of customers:
Homeowners wanting a new look;
Homeowners preparing to sell;
Property managers;
Realtors;
General Contractors;
Owners/managers of rental properties.
Describe a recent project you are fond of. How long did it take?
A young couple in Rock Hill, homeowners who were just starting their lives together, wanted to remove all the carpet in their townhouse and go with a new look, and also hoped to keep their costs low. They wanted to have an LVP (Luxury Vinyl Plank) floor installed throughout the house, but they didn’t know how to differentiate between good and bad quality.
When we met, we spent about half an hour discussing different options, and I taught them how to pick a material that would perform well in the long term. I also explained how critical a good subfloor is for the performance of a hard-surface floor - it must be flat, clean, dry, and sound, or else even a good installation job is likely to fail.
The homeowners chose to remove the existing carpet and tile floors themselves as way to bring the cost of the project down. They also handled (with my guidance) the purchase of twelve bags of a self-leveling compound to even out the subfloor.
After the subfloor was leveled, and before installing the flooring product, we checked the subfloor using a Tramex moisture meter and a 6 feet level and made sure that the subfloor was flat, clean, and dry enough to receive the new floor.
Ultimately, the total duration of the project was almost a month - from the first time they contacted me until the new floor was finished. But once the subfloor was ready, it took us only two days to install LVP throughout the house, including the stairs.
In the end, the result was very satisfying - it made me feel happy to know that they were pleased with our work, and that together we were able to work within their budget limitations. The husband even asked for my business card to share it with a friend who had a similar project in mind.
It always brings me joy to see how beautiful a house can become with simply getting a new floor and a little bit of paint.
What advice would you give a customer looking to hire a provider in your area of work?
1) Do your research and learn the basics, at least just enough to recognize a fair deal and a real pro once you find them.
2) Make sure that the person you are hiring is someone committed to quality. Anyone can put planks together, but there are many other factors involved in a high-quality job.
3) Give them specific details of your goals and situation (rental/selling vs high-quality materials for personal use; furnished vs empty house; particular concerns like easy to clean, durability, pets, little kids, looking fresh for frequent hosting, wheelchair use, open windows, etc.).
4) Be an active participant in the installation process: take some time to read the installation instructions for maintenance and care of your floor covering, and understand the limitations of the warranty.
5) Getting several quotes is wise to do, but keep in mind that in many cases, the quality of a product or service is directly proportional to the price - proper subfloor preparation and installation procedures take time.
What questions should customers think through before talking to professionals about their project?
- How soon do we want to complete the project?
- What kind of floor covering is safer if I have little kids or pets?
- What kind of floor will last longer? How long do I plan to stay in this house?
- What kind of floor covering is more scratch resistant?
- Where should I buy my materials from?
- How far in advance do I need to buy my materials?
- What kind of carpet will show the least stains?
- Which furniture can the installers move, and what do we have to take care of ourselves?
- How long will the installation take for a project of this size?
- Is it reasonable to expect to work from home during the installation?
- What level of disruption to my household should I expect?
- How should we prepare our space for the day of installation?