Footprints Floors of Raleigh

Serves Raleigh, NC

35244

Hired 14 times

80 employees

17 years in business

$3.00/sq ft

4.9

This pro accepts payments via Cash, Check, and Credit card.

Next Service

Credentials

Business Verified

Footprints Floors of Raleigh verified

Background Check

Shawna Eikenberry
Completed on 4/28/2021

Introduction

***Due to COVID-19, we’re now offering virtual estimates for all your flooring needs*** At Footprints Floors, we know that great impressions start with great floors. Footprints Floors has been improving floors for over a decade and is thrilled to now be serving the Raleigh area. Locally owned and operated, we offer hardwood installation and refinishing, and laminate installation. We are proud members of Thumbtack and Better Business Bureau. Please contact us for a free estimate. Our rapid growth is due to our complete dedication to providing outstanding flooring services. Not to mention doing what is right by every customer we serve in the Raleigh area. Great floors and great impressions are what we are all about! NWFA Certified Sales Advisor, License #CSA668

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

-Footprints Floors offers financing to their customers. -Footprints Floors has a unique business model for hardwood flooring in Raleigh. It is one that eliminates most of the overhead of other hardwood floor providers. We can offer many select flooring options at our cost to you. It is possible, simply because we do not have extra expenses to factor into your purchase price. -Commitment to value and honest business practices compel Footprints Floors to provide the best prices and service in the flooring industry. We invite you to compare our products, quality, and service to anyone else. We think you will be surprised at the Footprints Floors difference.

What is your typical process for working with a new customer?

We like to meet the customer at their property to measure and discuss the best flooring choices. We will send an estimate to the customer quickly and competitively.

What types of customers have you worked with?

Install, sand and finish new hardwood and all existing hardwood. Stain new floors and old floors to match. Install new or refinish treads and risers on stairs. Install new tile or vinyl floors. Natural stone and tile installation. Move furniture, appliances and plumbing. Remove/dispose of existing floor. Remove/return baseboards and furniture.

What advice would you give a customer looking to hire a provider in your area of work?

Most hardwood "companies" are a small outfit usually consisting of one or two guys. Sometimes those companies are good, but far too often they're not and customers are left with either an unfinished product or inferior product...or no product in the worse scenarios.

What questions should customers think through before talking to professionals about their project?

Does the contractor carry liability insurance? If not, you could be in for big trouble should anything go wrong with your project. Ask the contractor for a copy of their liability insurance. Be sure to check when the policy expires. It may even be worth a call to the agent/agency that insures them. That way you can be sure the policy is current and in good standing. Does the contractor use full-time employees, sporadic sub-contractors, or are they a hybrid that uses the same sub-contractors every week? Many companies will claim they use only full-time employees. If so, you may want to request a copy of their workers comp insurance. And, it is not a bad idea to call the agent/agency that provides their workers comp insurance to be sure they are current on that policy, too.