Footprints Floors, Metro Detroit

Serves Farmington Hills, MI

35244

Hired 42 times

80 employees

17 years in business

Free on-site estimate

4.7

This pro accepts payments via Cash, Check, Credit card, and Zelle.

Next Service

Credentials

Business Verified

Footprints Floors, Metro Detroit verified

Background Check

Adnan Alhaider
Completed on 3/17/2020

Introduction

***Due to COVID-19, we’re now offering virtual estimates for all your flooring needs*** With your first call, you'll notice that Footprints Floors is different. You can call us a discount hardwood flooring installation and restoration company, but our full service experience that includes highly competitive pricing and service extras like: furniture moving and plumbing/appliance relocation, are only a few reasons we are a step above the rest. We are close by, neighborly, and convenient and our number one goal is to make a great impression on you. Your satisfaction is our top priority! Footprints Floors will do whatever it takes to make you happy with your floors and with us for years to come!

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

-Footprints Floors offers financing to their customers. -Footprints Floors has a unique business model for hardwood flooring in Metro Detroit West/Northwest. It is one that eliminates most of the overhead of other hardwood floor providers. We can offer many select flooring options at our cost to you. It is possible, simply because we do not have extra expenses to factor into your purchase price. -Commitment to value and honest business practices compel Footprints Floors to provide the best prices and service in the flooring industry. We invite you to compare our products, quality and service to anyone else. We think you will be surprised at the Footprints Floors difference.

What is your typical process for working with a new customer?

We like to meet the customer at their property to measure and discuss the best flooring choices. We will send an estimate to the customer quickly and competitively.

What types of customers have you worked with?

Install, sand and finish new hardwood and all existing hardwood. Stain new floors and old floors to match. Install new or refinish treads and risers on stairs. Help select and install new carpet. install new tile or vinyl floors. Natural stone and tile installation. Move furniture, appliances and plumbing. Remove/dispose of existing floor. Remove/return baseboards and furniture.

What advice would you give a customer looking to hire a provider in your area of work?

Most hardwood "companies" are a small outfit usually consisting of one or two guys. Sometimes those companies are good, but far too often they're not and customers are left with either an unfinished product or inferior product...or no product in the worse scenarios.

What questions should customers think through before talking to professionals about their project?

Does the contractor carry liability insurance? If not, you could be in for big trouble should anything go wrong with your project. Ask the contractor for a copy of their liability insurance. Be sure to check when the policy expires. It may even be worth a call to the agent/agency that insures them. That way you can be sure the policy is current and in good standing. Does the contractor use full-time employees, sporadic sub-contractors, or are they a hybrid that uses the same sub-contractors every week? Many companies will claim they use only full-time employees. If so, you may want to request a copy of their workers comp insurance. And, it is not a bad idea to call the agent/agency that provides their workers comp insurance to be sure they are current on that policy, too.