Floor Coverings International

Serves Kansas City, MO

35244

Not yet available

3 employees

1 year in business

Free on-site estimate

3.0

This pro accepts payments via Cash, Check, and Credit card.

Next Service

Hours

Sun 8:00 am - 8:00 pm

Mon 8:00 am - 8:00 pm

Tues 8:00 am - 8:00 pm

Wed 8:00 am - 8:00 pm

Thurs 8:00 am - 8:00 pm

Fri 8:00 am - 8:00 pm

Sat 8:00 am - 8:00 pm

Credentials

Background Check

Matthew Lee
Completed on 11/1/2024

Introduction

Floor Coverings International is a locally owner flooring business that offers the best customer experience in the business. From shopping to installation Floor Coverings International is not happy unless you’re happy. The process starts when you request an appointment. We come to your home in our mobile showroom and help you pick your floors. Once you accept our proposal we schedule your installation and follow through until the job is complete. We sell and install everything from carpet, hardwood, laminate, vinyl, stone, tile and everything in between. Let Floor Coverings simplify your flooring project.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

Customers should know that when we come to their home, they should expect to get the pricing right then and there for their flooring project and that that price will include everything we discussed during the appointment. If a decision is not made during that appointment, they will get an email of our proposal within 24 hours of the appointment.

What is your typical process for working with a new customer?

When we work with a new customer, we will contact you and schedule a time to come to your home in our mobile showroom. We will discuss the project and the customer's vision for their space. We will measure and spend time shopping for the type and style of flooring. Once flooring is chosen, we will provide a quote and proposal simultaneously. If customers decided to go with us we will be proactive in communicating while product is ordered and schedule a time for installation.

What types of customers have you worked with?

We work with all types of customers, from residential jobs in small areas to their whole homes. We also work on commercial projects of all sizes. We can replace and install all types of flooring, carpet, tile, hardwood, Luxury Vinyl, and laminate.

What advice would you give a customer looking to hire a provider in your area of work?

Do your homework and make sure the people you hire are licensed and insured. We are fully licensed and insured and work directly with manufacturers to ensure all product warranties stay intact.