O'Fallon Family Floors

Serves O Fallon, MO

35244

Not yet available

3 employees

1 year in business

Not yet available

5.0

This pro accepts payments via Cash, Check, Credit card, PayPal, and Zelle.

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Credentials

Background Check

Brian Amon
Completed on 11/9/2024

Introduction

O’Fallon Family Floors is a premier flooring company dedicated to providing exceptional products and services to homeowners and businesses in the O’Fallon area. With a commitment to quality craftsmanship, personalized attention, and superior customer service, we specialize in transforming spaces through innovative flooring solutions. we understand that selecting the right flooring is a crucial decision for any project. That’s why we offer a vast selection of high-quality flooring options, including hardwood, laminate, carpet, vinyl, tile and more. Our experienced team works closely with clients to assess their needs, preferences, and budget, guiding them through the selection process to find the perfect flooring solution for their space.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

We are the best value in flooring guaranteed

What is your typical process for working with a new customer?

We can go to them or they can come into the store to look at products. We will measure the areas they want to cover with flooring and give an estimate based on the work that needs to be done.

What education and/or training do you have that relates to your work?

I have been in the retail flooring industry for over 25 years

What types of customers have you worked with?

I have worked with so many customers. All kinds are welcome with me. I do not have nay issues with any different types of people. I like everyone equally for real.

Describe a recent project you are fond of. How long did it take?

We just finished a massive renovation to a home in the St. Charles area. We redid the stair-case & all floors and painted the whole home. This job took us 3 weeks and looks amazing.

What advice would you give a customer looking to hire a provider in your area of work?

Don't buy from the big box or so-called outlet stores. These places are not out to ensure you get a job well done. We are here to ensure you get the best installation, guaranteed.

What questions should customers think through before talking to professionals about their project?

What are the goals of this project? How much do we want to spend? What kind of colors are we into?