Footprints Floors South Miami Valley

Serves Hamilton, OH

35244

Hired 3 times

6 employees

17 years in business

Free on-site estimate

4.9

This pro accepts payments via Cash, Check, Credit card, and Zelle.

Next Service

Hours

Sun Closed
Mon 8:00 am - 5:00 pm
Tues 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thurs 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed

Credentials

Business Verified

Footprints Floors South Miami Valley verified 

Background Check

Anthony Warren 
Completed on 2/16/2024 

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Introduction

At Footprints Floors, we take pride in offering excellent flooring services on time and at prices that won't break the bank. As a local, family and operated business, our goal is to take care of you the way we would want others to take care of us. We specialize in hardwood installation and refinishing including staircases, as well as installation of luxury vinyl plank and laminate flooring, stone or tile (wall and floor) installations including custom shower and kitchen backsplash. Our rapid growth is due to our complete dedication to providing outstanding flooring choices. Not to mention doing what is right for every customer we serve. Great floors and great impressions are what we are all about!

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Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

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-Footprints Floors offers financing to their customers. -Footprints Floors has a unique business model for hardwood flooring in South Miami Valley. It is one that eliminates most of the overhead of other hardwood floor providers. We can offer many select flooring options at our cost to you. It is possible, simply because we do not have extra expenses to factor into your purchase price. -Commitment to value and honest business practices compel Footprints Floors to provide the best prices and service in the flooring industry. We invite you to compare our products, quality and service to anyone else. We think you will be surprised at the Footprints Floors difference.

What is your typical process for working with a new customer?

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We like to meet the customer at their property to measure and discuss the best flooring choices. We will send an estimate to the customer quickly and competitively.

What education and/or training do you have that relates to your work?

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Certified Sales Advisor National Wood Flooring Association (NWFA) Trained Member National Tile Contractors Association (NTCA)

What types of customers have you worked with?

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Those looking to install, sand and finish new hardwood and all existing hardwood. Stain new floors and old floors to match. Install new or refinish treads and risers on stairs. Help select and install new tile or vinyl floors. Natural stone and tile installation. Custom shower and kitchen backsplash. Move furniture, appliances and plumbing. Remove/dispose of the existing floor. Remove/return baseboards..

What advice would you give a customer looking to hire a provider in your area of work?

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Most hardwood "companies" are a small outfit usually consisting of one or two guys. Sometimes those companies are good, but far too often they're not, and customers are left with either an unfinished product or inferior product...or no product in the worst case scenarios. We recommend customers compare not just the final price of an estimate, but the level of experience, knowledge, and customer service that is provided as well. All of that goes into a Footprints Floors estimate, and it is where we stand apart from the competition. We provide excellent knowledge and professionalism for a much higher overall value to each customer.

What questions should customers think through before talking to professionals about their project?

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It is advised that, as the customer, you understand what your project will entail. Though some companies come in with a low cost per square foot number, beware that they often tack on hidden costs and extra items. Be sure to compare apples to apples when receiving multiple bids from various companies. Check to make sure the contractor carries liability insurance. If not, you could be in for big trouble should anything go wrong with your project. We at Footprints Floors carry liability insurance and require all of our contractors and installers to carry liability insurance as well. Who is doing the installation? Is the same company that does the estimate doing the installation? Will there be any supervision on site throughout the project? Who is your point of contact through the process? We at Footprints Floors ensure that we are operating with daily visits to each site, stress communication with customers, and act as the professional representative to ensure each project meets both the National Tile Contractors Association (NTCA) and the National Wood Flooring Association (NWFA) standards of installation.

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