Rock & Root Landscaping, LLC.

Serves Lehi, UT

35244

Hired 17 times

8 employees

3 years in business

Free on-site estimate

4.6

This pro accepts payments via Apple Pay, Cash, Check, Credit card, and Zelle.

Next Service

Hours

Sun Closed

Mon 7:00 am - 5:00 pm

Tues 7:00 am - 5:00 pm

Wed 7:00 am - 5:00 pm

Thurs 7:00 am - 5:00 pm

Fri 7:00 am - 5:00 pm

Sat Closed

Credentials

License

License Holder: Wilbert Walston
License Type: S330 - Landscape & Recreation Contractor (UT)
License number: #13786482-5501
License verified on 2/29/2024
Valid through 11/30/2025
Verify license

Background Check

Wilbert Walston
Completed on 12/18/2023

Introduction

Schedule a free estimate today! Our team has 23 years of experience building beautiful custom landscaping projects. We take pride in our work and are confident in our ability to ensure success in every project. Our #1 goal is customer satisfaction while ensuring the quality of craftsmanship. Our company's reputation is measured by our number of satisfied customers. No project is too small or large, we are always up for the challenge of any project. We are currently servicing Salt Lake & Utah County. We provide a wide variety of services including the following: Landscaping design Landscaping installation Hardscape installation Sprinkler installation Paver installation Fence installation Sod installation Grading & excavation Retaining wall installation Artificial turf Custom planter boxes Custom welding Xeriscape installation Planting Concrete patios & other flat work Drip systems Fire pits Outdoor kitchens Outdoor lighting and much much more...

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

We have competitive pricing and provide the highest quality craftsmanship. We offer a $200 discount if we are hired within 48 hours of providing an estimate.

What is your typical process for working with a new customer?

First we will provide a project scope, design, and plan for the customer's project. Then we schedule a start date and an estimated completion date. Once work has commenced, our project leader will keep customers updated with the progress and ensure communication is constant. We will make sure the customer is satisfied with every aspect of the project.

What education and/or training do you have that relates to your work?

We have a combined 20 years of experience working with the best landscaping companies and specialize in a wide variety of installations. The following are services we offer: Landscape design & installation Grading Irrigation Custom paver installs Retaining walls Concrete flat work Hardscapes Sunken lounges Fire pits Outdoor kitchens Fairway sod projects Water smart yards Custom planter boxes Custom welding Artificial turf installs

How did you get started doing this type of work?

Most of us got started in our teens working for landscaping companies providing lawn care and landscaping installations. Throughout the years, we have grown and learned how to provide exceptional quality while understanding the importance of exceeding a customer's expectations.

What types of customers have you worked with?

We work with residential and commercial customers. We have worked on everything from small projects to large scale complicated projects.

Describe a recent project you are fond of. How long did it take?

We were hired to be creative and come up with an idea for a customer to create a sitting area in their backyard. One of our team leads came up with an idea to build a sunken lounge. It was very difficult with many potential complications. Our team took on the challenge and was excited to create something unique. The custom sunken lounge was built out of weather proof steel, custom precast pavers, and a propane fire pit. This project was a great challenge and a lot of fun. We completed the project and the customers were incredibly pleased. We still look back at the pictures and think, "Wow, that looks amazing!" It took about 30 days for everything to be completed. Lots of digging, welding, transporting material, and sweat.

What advice would you give a customer looking to hire a provider in your area of work?

We would say first choose someone who has a passion and excitement for the trade and your project. It's important that the estimator is highly experienced and is eager to share ideas, recommendations, and important information. Make sure the communication and chemistry is spot on. You don't want to hire someone that struggles to capture your vision, lacks in communication, or just doesn't mesh with your personality or project. Lastly, get very detailed on the project scope and be realistic about possible project complications, timeframe, costs, and expectations. This will reduce the chance for disappointments or confusion.

What questions should customers think through before talking to professionals about their project?

1. What do they specialize in and how many projects have they done that are similar? 2. How busy are they? 3. Will their busy schedule potentially cause issues? 4. Are they licensed and insured? 5. How to get your yard landscaped without causing headaches for your neighbors? 6. Is the budget and timeframe realistic? Projects could run longer or may cost more for unexpected issues. 7. What is the process to complete the project? 8. Did they call Blue Stakes to have any underground utilities marked before work is started?