Diamondback Lock and Key

Serves Mesa, AZ

35244

Hired 2 times

4 employees

16 years in business

$35/service call

4.9

This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, PayPal, Square cash app, Venmo, and Zelle.

Next Service

Hours

Sun 8:00 am - 8:00 pm

Mon 8:00 am - 8:00 pm

Tues 8:00 am - 8:00 pm

Wed 8:00 am - 8:00 pm

Thurs 8:00 am - 8:00 pm

Fri 8:00 am - 8:00 pm

Sat Closed

Credentials

Background Check

Eran Sharabi
Completed on 8/13/2024

Introduction

Why Choose Diamondback Lock and Key? Since 2009, we've been your trusted, full-service locksmith across Chandler and the Phoenix area. Whether you’re locked out, need to enhance home security, or require advanced commercial locksmith services, we’ve got you covered. Our certified pros are available 24/7, offering fast, reliable service wherever you are. We prioritize your needs, providing tailored solutions that fit your situation and budget. Trust us to keep you secure—you're not just a customer; you're family

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

We charge a $35 service call fee, which covers the travel to any location. Beyond that, pricing varies based on the specific service needed. We are transparent and competitive with our rates, ensuring you get the best value for high-quality service.

What is your typical process for working with a new customer?

We start by understanding your needs during an initial consultation. Our team provides expert recommendations and a clear quote. Once you approve, we promptly schedule the work and ensure it’s done efficiently and to your satisfaction.

What education and/or training do you have that relates to your work?

Our technicians are fully certified and undergo continuous training in the latest locksmith techniques and technologies, ensuring we provide top-notch service and adhere to all industry standards, including fire code compliance.

How did you get started doing this type of work?

We’ve been serving the Chandler and Phoenix metropolitan area since 2009. What started as a small locksmith service has grown into a full-service operation, trusted by businesses and homeowners alike for our expertise and reliability.

What types of customers have you worked with?

We’ve worked with a diverse range of customers, including residential homeowners, commercial businesses, and large warehouses. Our experience spans from simple lock changes to complex master key systems and fire code compliance installations.

Describe a recent project you are fond of. How long did it take?

One of our notable projects involved installing high-security exit devices, New high-security levels, and other Hardware with a Master Key system for a large warehouse. This project, which also included ensuring fire code compliance, was completed efficiently within few days.

What advice would you give a customer looking to hire a provider in your area of work?

Look for a locksmith with proven experience, certifications, and knowledge of local codes. A good provider should be transparent with pricing, responsive, and able to offer tailored solutions that meet your specific needs.

What questions should customers think through before talking to professionals about their project?

Consider your security needs, the level of access required for different users, usage, and any compliance requirements like fire codes. It’s also important to think about future scalability, especially if you may need to expand or upgrade your systems later.