Matador Moving Service

Serves Scripps Ranch, CA

35244

Hired 25 times

6 employees

3 years in business

$90-$95/hour

4.8

This pro accepts payments via Apple Pay, Cash, Credit card, PayPal, Venmo, and Zelle.

Next Service

Credentials

Background Check

Mehmet Aydin
Completed on 9/17/2023

Introduction

My name is Mehmet, and I am the owner of Matador Moving. With three years of experience in the moving industry, I ensure every move is executed professionally. Using this expertise, I founded my own company to offer top-quality moving services. At Matador Moving, we prioritize customer satisfaction. We handle your belongings with care and pay close attention to hygiene. The box section of our trucks is thoroughly cleaned before each move, and the blankets we use are washed and disinfected. With our professionalism, security, and hygiene standards, we make sure your moving process is smooth and stress-free. Choose Matador Moving for a reliable and high-quality service.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

Matador Moving Service We’re here to make your move smooth and stress-free. Our Rates: ✅ 2 movers + truck: $99 (cash) / $109 (card) – per hour ✅ 3 movers + truck: $139 (cash) / $149 (card) – per hour 📌 3-hour minimum What’s Included: ✔️ Fully equipped truck & professional movers ✔️ Furniture assembly & disassembly ✔️ Moving blankets, plastic wrap, tape & dollies ✔️ Wardrobe boxes & special TV protection 💰 No hidden fees! No stairs fee,no truck fee,no gas fee, no surprises Everything is clear price We handle your belongings with care, ensuring a safe and affordable move. Moving with us is easy and hassle-free! 🚛

What is your typical process for working with a new customer?

The typical process when working with a new customer involves the following steps: 1. Initial Contact: We reach out to the customer via phone or email to understand their needs and the types of items they are moving. 2. Pricing and Quote: Based on the customer’s requirements, we provide a detailed quote. We clearly explain the hourly rates, additional services, and any other relevant details. 3. Moving Plan: We finalize the moving date and time, and clarify all the details (addresses, items to be moved, any special requests) with the customer. 4. Moving Day: Our team arrives on time, carefully packs, moves, and places the items in the new location. 5. Service Completion and Payment: After the move is completed, we collect payment and ensure the customer is satisfied. If needed, we offer any additional services. 6. Feedback: We ask for feedback from the customer to continually improve our services.

How did you get started doing this type of work?

We started in the moving industry three years ago as workers for another company. Over time, we gained valuable experience and knowledge, which led us to take a bigger step and establish our own company. Everything we’ve learned along the way has helped us provide reliable and high-quality service to our customers.

What advice would you give a customer looking to hire a provider in your area of work?

Professionalism and Experience: Our expert team handles every move with care and efficiency. We use the best equipment and techniques to ensure your items are transported safely. Flexible and Transparent Pricing: We offer flexible pricing options tailored to your needs, with minimum charges and prorated billing to protect your budget. Timely and Efficient Service: There are no delays in our process. Our team arrives on time and completes the job quickly. Customer Satisfaction Focus: We prioritize customer satisfaction at every step. We plan every detail carefully to ensure your move is smooth and stress-free.

What questions should customers think through before talking to professionals about their project?

Here are some important questions customers should consider before discussing their project with professionals: 1. How Complex is My Move? The complexity of the move depends on the type, quantity, and distance of the items being moved. This will help determine if professional assistance is needed. 2. What is My Budget? Moving services come in different price ranges. Customers should define their budget to choose the right services that meet their financial needs. 3. Is My Moving Date Flexible? If the move needs to happen on a specific date, it’s important to check whether professionals are available on that date. Having flexibility can open up more options. 4. Do I Need Additional Services? Consider whether you need extra services like furniture disassembly/assembly, packing materials, or moving delicate items. 5. What Should I Know About the Moving Location? The characteristics of your current or new home (stairs, narrow hallways, parking availability, etc.) can impact the moving process. Providing this information upfront helps professionals plan effectively. 6. What About Insurance and Security? It’s important to consider insurance options and the safety measures taken by professionals to protect your belongings during the move. 7. What is the Estimated Time for Completion? Understanding how long the move will take and what factors influence the timeline will help with planning and expectations. Thinking about these questions helps ensure a smoother and more efficient moving process and allows for clearer communication with professionals.