All Express Moving

Serves Van Nuys, CA

35244

Hired 68 times

12 employees

1 year in business

$105/hour

4.9

This pro accepts payments via Cash, Credit card, and Zelle.

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Credentials

License

License Holder: Ondassyn Baigarayev
License Type: Moving Company (Intrastate) – MTR, HHG or T (CA)
License number: #CAL-T201275
License verified on 1/25/2025
Valid through 1/25/2027
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Background Check

Ondassyn Baigarayev
Completed on 2/27/2024

Introduction

Smooth Moves, Stress-Free Service Choose us for: • Professionalism & Care • On-Time Reliability • Tailored Solutions • Attention to Detail • Fair Pricing • Customer Satisfaction Guarantee Make your move easy with All Express Moving. Contact us now!

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

Our pricing is competitive and transparent, with no hidden fees. We offer discounts for repeat customers, referrals, and off-peak moves. We provide a detailed quote upfront, so customers know exactly what to expect.

What is your typical process for working with a new customer?

My typical process starts with an initial consultation to assess the scope of the move and understand the customer’s needs. We then provide a detailed quote, followed by scheduling the move. On moving day, we handle all aspects of packing, loading, transporting, and unloading, ensuring clear communication throughout the process.

What education and/or training do you have that relates to your work?

I have undergone professional training in packing techniques, furniture handling, and logistics management. Additionally, I have certifications in customer service and safety procedures to ensure that all items are handled with care and professionalism.

How did you get started doing this type of work?

I got started in the moving industry because I enjoy helping people during their transitions and ensuring they have a stress-free experience. My interest began when I worked part-time for a moving company during college, and I decided to pursue it full-time after graduation.

What types of customers have you worked with?

I have worked with a variety of customers, including: 1. Families moving to new homes. 2. Individuals relocating for work or personal reasons. 3. Businesses moving offices. 4. Students moving to and from dorms or apartments. 5. Seniors transitioning to retirement communities. Each customer has unique needs, and we tailor our services to ensure a smooth and stress-free move for everyone.

Describe a recent project you are fond of. How long did it take?

I recently completed a project where we helped a family move from a four-bedroom house to a new home across the state. The entire process, including packing, transport, and unpacking, took about three days.

What advice would you give a customer looking to hire a provider in your area of work?

I would advise customers to look for a moving company with strong customer reviews, transparent pricing, and comprehensive insurance coverage. It’s also important to choose a provider that offers the specific services you need, such as packing, storage, or long-distance moves.

What questions should customers think through before talking to professionals about their project?

Customers should consider questions like: What is my budget? What is my preferred moving date? Do I need additional services like packing or storage? Are there any items that require special handling? What is my timeline for the move?