Grand Moving & Storage

Serves Pinellas Park, FL

35244

Hired 98 times

4 employees

6 years in business

Not yet available

4.9

This pro accepts payments via Apple Pay, Cash, Credit card, Square cash app, and Zelle.

Next Service

Credentials

Background Check

Tyler Gums
Completed on 2/23/2022

Introduction

Grand Moving & Storage has over 25 years of moving experience. As experienced experts, you can put your trust in us to safely move all of your belongings. We specialize in Pianos, Antiques, and other high-end items. Our company was founded with the goal of providing a service that people can trust with their valued belongings. Our customer's satisfaction is our #1 priority!

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

Residential and Commercial moves are typically done at an hourly rate with a one-time service fee. Piano and Specialty item moves are typically priced at a flat rate. Though we might not be the cheapest movers the value and service we offer far exceeds our pricing.

What is your typical process for working with a new customer?

Typically a new customer will contact us for a quote. At that time we will try to discuss the inventory of the move and discuss what services are needed. In some cases such as a full pack job, we will need to see everything in person or over a video chat. Once we have enough information, we will give the customer an accurate quote along with the next steps to prepare for move day.

What education and/or training do you have that relates to your work?

Over 25+ years of in the field experience. After working for multiple moving companies, we have learned best practices for a safe and efficient move!

How did you get started doing this type of work?

Being strong and in need of a job. After showing my work ethic and meticulous ways, I was quickly promoted to crew leader, and then management.

What types of customers have you worked with?

We have worked with all types of customers. We love all of our customers dearly and love to take the stress out of moving or help someone in need!

Describe a recent project you are fond of. How long did it take?

We had a family that needed to move out of the home in a short notice of 2 days. We were able to squeeze them into our schedule and get the job done very quickly saving them money. It was a 3bd move that took only 3 hours.

What advice would you give a customer looking to hire a provider in your area of work?

My #1 tip would be to not only shop price. In the moving industry, we see a lot of customers that are only interested in the cheapest price. Though I can understand having a budget, in this industry you usually get what you pay for. A lot of cheaper companies don't have the experience, the license and aren't insured. One wrong move from a company like that can end up costing you a lot more in the end.

What questions should customers think through before talking to professionals about their project?

Do I want to save time or money? Will I pack everything or have it done professionally? Do I have anything such as beds that need to be disassembled? Do I want a company that is going to be the cheapest or a company that is going to make the whole process stress free?