North East Moving Company

Serves Baltimore, MD

35244

Hired 5 times

4 employees

1 year in business

$129-$159/hour

5.0

This pro accepts payments via Cash, Credit card, PayPal, Stripe, and Zelle.

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Credentials

Background Check

Patrick Slouck 
Completed on 11/21/2024 

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Introduction

North East Movers has received positive feedback from customers, highlighting their professionalism, efficiency, and excellent customer service. Clients have praised the company for being affordable, organized, and responsive to inquiries. Additionally, repeat customers have expressed satisfaction with the outstanding service provided during complex moves, such as relocating the contents of a three-bedroom apartment with narrow stairs. These testimonials suggest that North East Movers is a reliable choice for your moving needs.

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Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

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Here's what we charge and the services we provide: Pricing: Hourly Rate: Starting at $159 for 2 movers and a truck for 2 hours minimum. Rates may increase based on the number of movers or additional time required. Additional Services: Packing assistance, materials, or specialty item handling: Starting at $50 extra. Cleanout services for estates, senior moves, or property transitions: Priced based on scope, starting at $300. Mileage surcharge for moves over 30 miles from Elkton, MD. Services: Residential Moves: Local moves within 30 miles of Elkton, MD. Long-distance moves available with custom quotes. Full-service moves, including packing, loading, transport, and unloading. Senior Relocation: Downsizing and transitioning to senior living communities. Decluttering and organizing assistance. Coordination with senior home staff for seamless setups. Junk Removal & Estate Cleanouts: Removal of unwanted items, trash, or leftover belongings. Deep cleaning or property preparation for sale or rental. Specialty Moves: Handling heavy or valuable items like pianos, antiques, or large furniture. Short-term storage or temporary housing moves. Why Choose Us? Competitive pricing. Reliable, professional movers. Personalized service tailored to your needs. Transparent quotes with no hidden fees. Let us know how we can help with your next move!

What is your typical process for working with a new customer?

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Here’s our typical process for working with a new customer: Step 1: Initial Contact Consultation: We start with a quick phone call or email to discuss your moving or cleanout needs, timeline, and budget. Estimate: Based on your details, we provide a transparent quote, outlining the services, costs, and any potential additional fees. Step 2: Planning and Scheduling Booking: Once you approve the estimate, we lock in your preferred moving date and time. Details: We confirm specifics such as the number of rooms, specialty items (like pianos or antiques), and any additional services like packing or cleanup. Step 3: Preparation Packing Services (if requested): Our team can assist with packing, providing all necessary materials. Customer Prep: We guide you on how to prepare (e.g., labeling boxes, separating fragile items). Step 4: Moving or Cleanout Day Arrival: Our professional crew arrives promptly with all required equipment. Execution: We handle the heavy lifting, packing, loading, and transport efficiently and with care. Special Requests: For senior moves or estate cleanouts, we ensure sentimental items are handled with extra attention. Step 5: Completion Unloading/Setup: At the destination, we unload and arrange items according to your preferences. Cleanout (if applicable): We leave the old property spotless, ready for sale or rental. Final Walkthrough: We review the move or cleanout with you to ensure satisfaction. Step 6: Follow-Up Feedback: We check in post-move to make sure everything met your expectations. Future Needs: We’re here for any additional services or support you may need down the road. Our goal is to make your move or cleanout stress-free and seamless. Let us take care of the heavy lifting while you focus on settling into your next chapter!

What education and/or training do you have that relates to your work?

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Our team brings a combination of hands-on experience, specialized training, and a strong commitment to professionalism in the moving and hauling industry. Here's what sets us apart: Education and Training: Professional Moving Certification: Our team members are trained in proper lifting techniques, packing fragile items, and efficient loading/unloading practices to ensure safety and care for your belongings. Specialized Equipment Training: We are skilled in using tools like dollies, straps, and hoists for heavy or delicate items such as pianos, antiques, or appliances. Customer Service Expertise: Our staff undergoes customer service training to ensure clear communication, reliability, and professionalism during every step of the process. Estate Cleanout and Senior Move Management: We understand the emotional aspect of senior relocations or estate cleanouts and have been trained to handle these situations with care and sensitivity. Fleet and Logistics Management: We have experience managing logistics for timely and efficient transport, ensuring your move is as seamless as possible. Real-World Experience: Years of hands-on work in residential, commercial, and specialty moves. Expertise in organizing and executing moves involving complex requirements, like tight timelines or multi-location coordination. Commitment to Excellence: We stay updated on industry best practices and safety standards to deliver the highest quality service to every client. Whether it’s a simple move or a detailed estate cleanout, you can trust our team’s training and expertise to handle the job right.

How did you get started doing this type of work?

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My journey into the moving and hauling business started out of necessity—and a deeply personal one at that. A few years ago, I had to help my mom, who was a hoarder, transition to a new home in another state. It was three months of overwhelming work, physically and emotionally, sorting through decades of accumulated belongings. It wasn’t just the sheer volume of stuff; it was also the delicate balance of managing her emotions and ensuring everything important to her was handled with care. I looked for a service to help, but no one seemed equipped to do everything I needed—packing, sorting, cleaning, and moving—while also providing the trust and sensitivity the situation demanded. That experience stuck with me. I realized there had to be a better way to help people in similar situations. As I built my business, I wanted it to reflect more than just my personal experiences—I wanted it to make a real impact. That’s why I’ve also made it my mission to support and empower individuals with disabilities in my community. Whether it’s creating accessible job opportunities within my company or providing moving and cleanout services tailored to their unique needs, I’ve found ways to integrate my passion for helping others into everything we do. It’s not just about moving belongings; it’s about moving lives forward—making transitions smoother, creating opportunities, and giving back to the community I care so deeply about.

What types of customers have you worked with?

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We’ve had the privilege of working with a wide range of customers, each with unique needs. Some of the types of customers we’ve worked with include: Families and Individuals: Residential Moves: Helping families and individuals relocate to new homes, whether it’s across town or to a different state. Senior Relocations: Assisting seniors transitioning to retirement communities or downsizing, with a focus on care and sensitivity. Hoarding Situations: Supporting families dealing with hoarding cleanouts, ensuring the process is respectful and thorough. Nonprofits and Community Organizations: Event Logistics: Assisting nonprofits with event setup and breakdown, including moving equipment and supplies. Estate Donations: Partnering with charities to handle the transport of donated items from estates or cleanouts. Business Clients: Office Moves: Relocating small businesses to new locations efficiently and professionally. Specialty Projects: Helping with unique requirements, such as moving heavy equipment or setting up storage solutions. Customers with Disabilities: Providing tailored services to meet accessibility needs, ensuring their moves are stress-free and accommodating. Estate Cleanouts: Supporting families during difficult transitions, like clearing out estates after a loved one’s passing. Local Community Members: Assisting neighbors with everything from junk removal to hauling large items they couldn’t manage on their own. Every customer has their own story and needs, and we take pride in adapting our services to ensure a positive, personalized experience for everyone we work with.

Describe a recent project you are fond of. How long did it take?

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One project that stands out is a senior relocation we recently completed for a family helping their parents transition to an assisted living community. The parents had lived in their home for over 40 years, and the move involved downsizing from a four-bedroom house to a smaller, more manageable apartment. It was both an emotional and logistical challenge for the family. The Process: Planning: We started with a consultation to understand their needs and create a detailed plan. This included sorting through decades of belongings to decide what would be moved, donated, or discarded. Packing and Moving: Over the course of two days, we carefully packed up their cherished items, ensuring everything was labeled and organized. We transported their belongings safely and efficiently to the new location. Setup and Cleanup: On the final day, we set up their new home, arranging furniture, unpacking essentials, and ensuring they felt comfortable. We also cleaned the old house, leaving it ready for sale. Timeline: The entire process took about a week, from the initial consultation to the final walkthrough. We worked in stages to ensure the family felt supported and never rushed during such an emotional transition. Why It Stands Out: What made this project special was the trust the family placed in us. By the end, the parents were settled, and the family expressed heartfelt gratitude for the care and attention we provided. It was a reminder of why we do what we do—helping people move forward with peace of mind.

What advice would you give a customer looking to hire a provider in your area of work?

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When hiring a moving and hauling provider, here’s some advice to help you make the best choice: Verify Credentials Ensure the company is properly licensed and insured to protect your belongings and cover any potential damages. Check Experience Look for providers experienced in the type of move you need, whether it’s residential, commercial, or a specialty move like senior relocations or estate cleanouts. Read Reviews and References Check customer reviews online and ask the provider for references. Hearing about others’ experiences can give you confidence in your decision. Understand Pricing Request a detailed, written estimate, and clarify what’s included. Look out for hidden fees and understand their cancellation and rescheduling policies. Ask About Services Confirm the provider offers the specific services you need, such as packing, unpacking, cleanup, or specialty item handling. Review Contracts Carefully Read the contract thoroughly before signing. Ensure you’re clear on terms like liability, insurance, and timelines. Communicate Your Needs Be upfront about any special requirements or challenges, like large items, accessibility issues, or tight deadlines. By following these steps, you’ll increase the likelihood of hiring a reliable, professional provider who can meet your needs with care and efficiency.

What questions should customers think through before talking to professionals about their project?

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Here are some important questions customers should think through before discussing their project with a moving or hauling professional: Project Details What are you moving or hauling? Consider the types and quantities of items (e.g., furniture, appliances, fragile items, junk removal). What is the scope of work? Do you need full-service packing, unpacking, or just transportation? Will you require additional services like cleanout, storage, or specialized handling? What is your timeline? Identify your preferred moving or project date and whether you have flexibility. Are there any special items? Think about heavy, fragile, or valuable items (e.g., pianos, antiques, artwork) that may need extra care. Logistics Where is the starting point and destination? Provide details about the addresses and any access challenges like stairs, narrow hallways, or lack of parking. What are the property conditions? Mention if there are multiple floors, elevators, or special considerations like debris removal. Are there any restrictions or requirements? For example, homeowner association rules, specific timeframes for moving, or environmental disposal requirements. Budget What is your budget? Determine your spending limit and be upfront about it to get accurate service recommendations. Are you open to additional services? Consider if extras like packing supplies, storage, or cleaning services might be beneficial. Expectations What is most important to you? Identify your priorities, whether it’s speed, cost-effectiveness, or ensuring the utmost care for fragile items. Do you prefer a specific type of communication? Think about how you’d like updates (e.g., email, phone, in-person consultation). By having answers to these questions ready, you can clearly communicate your needs to the professional, ensuring an efficient and accurate quote while setting the stage for a successful project.

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