NCP Moving & Storage

Serves New York, NY

35244

Hired 30 times

9 employees

8 years in business

$110/hour

4.5

This pro accepts payments via Cash, Credit card, PayPal, Stripe, Venmo, and Zelle.

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Credentials

Background Check

Alexander Schuil
Completed on 3/8/2024

Introduction

We started our company on the foundation that our clients mean everything to us, we tailor make our service to each clients needs and always strive to provide the best experience. Our moving teams in New York, New Jersey and Miami have over 20 years of moving experience including packing and protection of your belongings, in addition to storage if need be. Throughout your move will have a personal account manager that will be contactable 24/7 for any queries, giving you peace of mind.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

We tailor make our offering and pricing to each individual customer, no matter if you are moving a studio or an entire office. When it comes to the move portion, we charge a flat rate that includes protection and padding of your items. If you would like us to pack and unpack your boxes, we also charge a flat rate for this service so there are no unexpected costs after the move! if you would prefer an hourly rate, a plan can be made to adjust our pricing to suit your needs.

What is your typical process for working with a new customer?

Our typical process firstly involves getting in contact over the phone or email, whichever one you prefer! We would require an inventory list, addresses for the move, any information about parking spots and your buildings insurance requirements. We would also like to know if you want any boxes or packing materials, if you would prefer to pre pack your items instead of us doing it for you. With this information we will be able to build a specialized quotation based on your needs!

What education and/or training do you have that relates to your work?

All our movers have at least 10 + years of experience with continuous training taking place. We make sure to assign an competent and friendly account manager that is available for you to contact 24/7 on a personal phone, so that you are never left in the dark!

How did you get started doing this type of work?

We originally started offering full service storage (we still do!) 5 years ago and recently noticed a gap in the market for experienced, personalized and trustworthy movers and have decided to add this to our offering.

What types of customers have you worked with?

We have worked with all types of customers! From personal home moving & storage to moving full offices and retail stores. We also currently assist companies with their logistical and transport needs as we try to tailor make our services to each client!

What advice would you give a customer looking to hire a provider in your area of work?

I personally would make sure that the company is fully insured and licensed, while also having a reputable history in the moving & storage industry. In addition to having a direct email and contact number for whoever is handling your case!