Nichols Moving Pros

Serves Roanoke, VA

35244

Hired 2 times

6 employees

1 year in business

$120/hour

4.4

This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, PayPal, Samsung Pay, Square cash app, Stripe, Venmo, and Zelle.

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Credentials

Background Check

Jacob Nichols
Completed on 12/4/2024

Introduction

We treat your belongings like our own, ensuring an stress-free, efficient move every time. Your satisfaction is our top priority!

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

Our pricing is transparent and based on factors like distance, size of the move, and additional services (e.g., packing or storage). We offer competitive rates and occasional discounts for repeat customers, seniors, and military personnel. There are no hidden fees—everything is discussed upfront.

What is your typical process for working with a new customer?

We start with a consultation to understand their moving needs, provide a transparent estimate, and create a customized plan. On moving day, our team ensures everything is packed, transported, and unloaded efficiently and safely.

What education and/or training do you have that relates to your work?

I have years of hands-on experience in moving logistics and customer service, combined with continuous training in proper packing, lifting, and safety techniques for all types of moves.

How did you get started doing this type of work?

grew up in the Roanoke area and saw a need for reliable, professional moving services. With a passion for logistics and helping people, I decided to start Nichols Moving Pros.

What types of customers have you worked with?

We’ve worked with a wide range of customers, including families, college students, small businesses, and retirees, handling both local and long-distance moves.

Describe a recent project you are fond of. How long did it take?

We recently helped a family move cross-country, ensuring all their belongings, including fragile antiques, arrived safely. The project took about a week from planning to delivery.

What advice would you give a customer looking to hire a provider in your area of work?

Look for a company that prioritizes clear communication, professionalism, and experience. Always check reviews and ask about insurance coverage to ensure your belongings are protected.

What questions should customers think through before talking to professionals about their project?

What is your timeline for the move? What items need special handling (e.g., fragile, bulky, or valuable)? Will you need packing services or just transportation? Are there any accessibility challenges (e.g., stairs, narrow hallways)? What is your budget for the move?