What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is very reasonable and below the national average. Interior paint jobs typically cost around $1.25 per paintable square foot with Painter Bros services, while the national average is $3.50 per square foot in 2021, according to Home Advisor. The cost of a home exterior paint job depends primarily on the size of the surface. Our rates at Painter Bros start at $0.75 per paintable square foot, much lower than the national average, which is $3.00.
We offer free estimates either in-person or virtually!
What is your typical process for working with a new customer?
There is no one size fits all approach to painting. In order to ensure smooth, seamless, beautiful results, our interior and exterior painters first learn about your home and what you have in mind. We then discuss our services and, if asked, can provide some tips, insight, and suggestions about the best shades and finishes. Our team then adheres to a detailed process that will be sure to leave you with a finished product you’ll absolutely love. Once you make contact with us we will schedule a time for your free estimate and consultation and in most cases will be able to email you our quotation immediately. If you're happy with it we can schedule our painting crew at a time convenient to you. Every time we are finishing up a project, we will walk through and inspect our work to make certain that everything is clean, tidy, and that you are pleased with the work we have done. Our ultimate goal is to exceed your expectations every step of the way.
What education and/or training do you have that relates to your work?
All our painters are properly vetted and trained. This ensures that all jobs are warrantied and insured through the company and not a third party. Our high-quality work originates from our own training, experience, and drive for excellence. Our exterior painters have extensive experience with projects of all kinds and know the best paints to use to ensure long-lasting results. Our interior painters do more than just roll paint on your walls and call it a day. We go above and beyond to help homeowners bring their ideas to life. All our staff are trained to follow our internal processes which are designed to ensure our customers are 100% satisfied and get what they have hired us to do.
How did you get started doing this type of work?
Painter Bros have been painting residential and commercial projects all over the United States for over a decade. The company has expanded it's footprint over the past few years opening franchise branches in several states, metros and cities.
What types of customers have you worked with?
We have worked and brainstormed with numerous customers on a wide variety of projects from small residential one room projects to large commercial buildings, and can proudly say that we have the creativity and innovation to solve the question of how to brighten up your home or office space from performing simple color changes to full repaints.
Describe a recent project you are fond of. How long did it take?
We are proud of all our projects and work! Our interior painters treat every project like our only project, so whether you are looking for something simple like a fresh coat of white paint in a small bathroom, or a whole-home makeover, you’ll have our undivided attention. We take pride in our work and pay attention to the small details to ensure 100% satisfaction with our work. We have done projects that take a few hours to those that take 2 weeks, every single one of these we give our full attention and commitment to exceeding our customer's expectations.
What advice would you give a customer looking to hire a provider in your area of work?
Hiring a painting provider can be a daunting task, but a reliable, professional franchise painter can certainly make this process very efficient and reassuring.
Check out our customer testimonials, website, and social media accounts. Ask us about our experience, insurance, and references. Check references if need be, and you can even request to look at past work.
After you have our estimate in hand, please ask questions and do one final pass comparing your requested job scope to what has been quoted. If any changes or concerns feel free to bring these up and have them addressed on the spot.
Very important, please ensure you also evaluate our professionalism, timeliness and efficiency in addition to the price of other contractors. We do what we say we will and guarantee satisfaction from the beginning to the end of our interaction and your project, if you're not satisfied with the front end process of a painter, the job probably will be same.
Ask about our paint products and finishes, see if we use high-quality materials and products, and very importantly how to prepare surfaces for a proper paint job.
Ensure you get a documented quotation. Painter Bros will send you an emailed quotation immediately that outlines the scope of work, the cost, the payment schedule, the start and end dates, the materials used, and the warranty policy. Review the contract carefully and ask questions if anything is unclear. We are here to answer any questions you may have.
What questions should customers think through before talking to professionals about their project?
Some questions that customers should think through before talking to painting professionals are:
What is the scope and timeline of your project? You should have a clear idea of what areas you want to be painted, what colors and finishes you prefer, and when you want the project to be completed. This will help you communicate your expectations and budget to the painting professionals.
What is the condition and preparation of your surfaces? You should inspect your surfaces for any cracks, holes, stains, peeling, or damage that may affect the quality of the painting. You should also ask the painting professionals how they will prepare and repair your surfaces before painting, and what products they will use.
What are the credentials and references of the painting professionals? You should check the painting professionals’ licensing, insurance, experience, and portfolio. You should also ask for references from previous customers and see if they were satisfied with their work. You can also look for online reviews and ratings to get a sense of their reputation.
What are the details and guarantees of the contract? You should ask for a written contract that specifies the scope of work, the cost, the payment schedule, the start and end dates, the materials used, and the warranty policy. You should review the contract carefully and ask questions if anything is unclear. You should also ask about any contingencies or extra charges that may arise during the project.
