Upscale Designs & Renovation, Inc.

Serves Griffin, GA

35244

Hired 35 times

2 employees

21 years in business

Not yet available

4.8

This pro accepts payments via Cash, Check, Credit card, PayPal, Square cash app, Venmo, and Zelle.

Next Service

Hours

Sun Closed

Mon 8:00 am - 7:00 pm

Tues 8:00 am - 7:00 pm

Wed 8:00 am - 7:00 pm

Thurs 8:00 am - 7:00 pm

Fri 8:00 am - 7:00 pm

Sat 8:00 am - 7:00 pm

Credentials

Background Check

Sammy Gray Jr
Completed on 10/6/2021

Introduction

Hi, I'am Sammy Gray, owner of Upscale Designs & Renovation. I build custom cabinets and furniture. In addition, I renovate and remodel kitchens and bathrooms. Upscale Designs and Renovation is accredited by the Better Business Bureau. I'am an engineer by profession with 36 years of work experience in a Fortune 500 company designing, estimating, and managing the construction of my projects. Also, I have seven years of experience supervising a team of engineers and electrical system operators. I have a good eye for creating clean architectural design and interior finishes to create an inviting and tranquil space for you to work, relax, and live in. I have built and installed a large number of high-quality woodwork projects ranging from new kitchens, bathrooms remodeling, bars, closet organizers, bookcases, and various pieces of custom furniture. My work is professionally done, seamless with a fine paint or stain finish. please view my photo gallery and customer reviews. There is a $150.00 fee for providing an estimate, which is due at the conclusion of our meeting. This fee is refundable on jobs which I'm hired to do. I will quickly respond to your request and schedule an appointment to discuss your project. I will email you an estimate within 24 hours if not quoted the cost during our meeting. After signing the contract and your deposit clears my business account, I will start your project right away. My goal is to ensure your home gets the Upscale Designs & Renovation touch by providing you with a high-quality product or service and creating greater value to your home for your comfort and enjoyment.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

My pricing is average

What is your typical process for working with a new customer?

I listening to hear what my client wants and make notes. I follow up with an estimate in three days and review with the client. I prepare a contract which specifies total cost, deposit and delivery or start date and completion date.

What education and/or training do you have that relates to your work?

Yes, I attend wood working seminars and subscribe to fine woodworking magazine.

How did you get started doing this type of work?

I started doing woodworking after studying and training in high school. After college and starting an engineering career, I have doing self studying and projects for family and friends.

What types of customers have you worked with?

I have done cabinetry, hardwood flooring, bathroom and kitchen renovation for residential and commercial customers

Describe a recent project you are fond of. How long did it take?

I remove a wall between a client kitchen and dining room to enlarge the kitchen, closed opening between living room and dining for more cabinets, recessed china cabinet in wall. I added an island for dining, built cabinets to match existing at my shop, installed granite tiles on counter tops and glass tiled back splash and tiled kitchen floor. Installed bamboo floor in living room, hallway and second bedroom. renovated hall bathroom. It took four weeks to complete this project.

What advice would you give a customer looking to hire a provider in your area of work?

Look for someone who provide good workmanship and warranty their product.

What questions should customers think through before talking to professionals about their project?

How much I really care about doing things right