Martin and Sons Pro Painting, LLC

Serves , WI

35244

Hired 8 times

1 employee

3 years in business

Free on-site estimate

4.9

This pro accepts payments via Cash, Check, and Venmo.

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Credentials

Background Check

Matthew Martin
Completed on 11/5/2022

Introduction

Welcome to Martin and Sons Pro Painting! My name is Matthew owner of this sole member LLC. I have almost 15 years of painting experience. What distinguishes Martin and Sons Pro Painting from the industry is a high value service at an competitively affordable price. We have a dedicated interest in our services. Communication with our customers another thing we focus a lot on as it’s an important requirement, and we always like to keep our clients in the loop with progress, etc. “One of my favorite part of operating this business is the Wow effect. It’s very real, encouraging, and self motivating when I leave a project with satisfied happy clients! Conclusively, when my clients are happy that means I am happy!” - Matthew —————— Services: —————— - Exterior/Interior Painting - Siding Repair - Decks/ Patios - Pressure Washing - Wooden Fences - Caulking/ Hole Patching - Basement Waterproofing/ Remodels - Gutter Cleaning *We require filling out a service agreement contract and also a signature from both parties; agreeing to the terms. Also to secure both parties as equally liable before/after our service is completed. Satisfaction Guaranteed!

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

Satisfaction Guaranteed!! To add to that: We offer free touch ups for 12 months (if necessary, not common) We work with the customer in order to provide them honest information about competitive rates and services we charge and how that compares to other competitors. *Paint is included in cost. Replacing a paint color after will result in you paying for the paint that was instructed, as well as the cost of the new paint choice!! 1/2 invoice total paid before job begins Final 1/2 paid after job completion *Must sign service contract*

What is your typical process for working with a new customer?

Greet, walk around house and note what is desired to be done on work order. Calculate a quote price, if accepted a service agreement is then signed by both parties. Always smile And be kind.

What education and/or training do you have that relates to your work?

10+ years of On-Hand independent home/ commercial painting experience

How did you get started doing this type of work?

Witnessed other companies bad painting business practices and used my experience and education to provide a more productive, ethical and professional experience for my clients.

What types of customers have you worked with?

All ages, genders, ethnicities, income ranges. There are some that give you the key/ codes that are able to trust professionals easier; while others are very skeptical, and some already drinking alcohol at 9 am and watch. Family and friends with homes and businesses. There is also a good portion of clients that I still keep in touch with on a regular basis. - I enjoy developing positive relationships with all of my clients, and you can assure a friendly attitude everyday! I am happy when my clients are happy.

Describe a recent project you are fond of. How long did it take?

Interior Kitchen Walls and Cabinets. It took 34 labor hours.

What advice would you give a customer looking to hire a provider in your area of work?

Don’t trust all online Facebook andGoogle reviews, etc. — In my 14 years of painting experience, I have seen the most popular places do the cheapest/ worst quality work, while charging top dollar. They also will try to rush and make you try to sign and pay the whole invoice before the project even begins, thus locking them so they are unable to obtain a better painting service/ alternative.

What questions should customers think through before talking to professionals about their project?

Choose smaller, local, painting contractors/ organizations OR choose a bigger more recognized and expensive painting services? *(Bigger organizations maybe more trustworthy perhaps for getting the job done fast, while hiring inexperienced and underpaid employees and labeling them “professional”)* Is the painter helpful and kind /employees? Can the job be done with a deadline? What specifically does this painting service offer that differentiates them from the competitors? Does this business follow proper business ethics? Do I have to worry about completing the project being safe on the job? (OSHA) Is this business insured? Is the painter helpful and kind?