TrustBuilt Home Improvement

Serves Franklin, MA

35244

Hired 5 times

4 employees

2 years in business

Free on-site estimate

5.0

This pro accepts payments via Apple Pay, Cash, Check, Credit card, Venmo, and Zelle.

Next Service

Hours

Sun 7:00 am - 7:00 pm

Mon 7:00 am - 7:00 pm

Tues 7:00 am - 7:00 pm

Wed 7:00 am - 7:00 pm

Thurs 7:00 am - 7:00 pm

Fri 7:00 am - 7:00 pm

Sat 7:00 am - 7:00 pm

Credentials

Background Check

Raphael Ferreira
Completed on 12/10/2024

Introduction

Welcome to TrustBuilt Construction! Before reaching out, please take a moment to read this: We value your time and ours, so we kindly ask that you do not request a quote if: Your project budget is under $500 You're not ready to move forward within the next 2 weeks You're only collecting quotes with no clear intention to hire Your top priority is finding the lowest price. We focus on value, durability, and results that last, not cutting corners At TrustBuilt Construction, we handle a wide range of residential projects through our network of skilled, specialized teams, each one focused on delivering high-quality work in their specific trade. In our profile, you’ll find real examples of completed jobs, including: Full interior renovations Bathroom remodeling Tree removal and yard work Driveway sealcoating No matter the size of your project, we bring attention to detail, clear communication, and a commitment to doing the job right. Our Services Include: Home Remodeling & Renovation Bathroom & Basement Remodeling Deck & Porch Additions Tree Removal & Yard Work Drywall, Stucco, and Plastering Painting (Interior, Exterior, Fence, Floor, Epoxy, Faux) Fence & Gate Installation Gutter Installation or Replacement Roof Installation or Replacement Wallpaper Install or Removal General Carpentry House Cleaning Garage Additions …and more All services are performed by experienced crews specialized in each trade, ensuring your project is completed to the highest standard. We are fully insured and licensed in Massachusetts with: HIC (Home Improvement Contractor) License CSL (Construction Supervisor License) We look forward to earning your trust and delivering results you’ll be proud of.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

At TrustBuilt Construction, we provide transparent and competitive pricing. We offer free estimates for most projects, and our rates are based on the complexity and scope of work. If any unforeseen issues arise during the project, we ensure the customer is informed and any changes are discussed beforehand. We occasionally offer seasonal discounts for certain services, so it’s always worth asking about current promotions. There are no hidden fees, and we always provide clear written agreements outlining the cost breakdown.

What is your typical process for working with a new customer?

We begin with a consultation to understand your needs and goals for the project. After assessing the site, we provide a detailed estimate and timeline for completion. Once approved, we schedule the work and provide a contract for your review. Throughout the project, we ensure open communication to address any concerns and keep you updated on progress. After the job is completed, we conduct a final walk-through to ensure you are satisfied.

What education and/or training do you have that relates to your work?

TrustBuilt Construction is a relatively new company, but the crew we work with has years of experience, typically ranging from 5 to 12 years, specializing in services such as decks, porches, home renovations, and more. We hold both HIC (Home Improvement Contractor) and CSL (Construction Supervisor License) licenses, ensuring we comply with all local regulations and industry standards. Our team is fully trained in OSHA safety procedures, and their extensive experience in the same type of work every day ensures that each project is handled professionally and to the highest standard.

How did you get started doing this type of work?

I started in the construction field as a laborer and worked my way up through various roles, eventually leading to founding TrustBuilt Construction. I recognized a need for high-quality, dependable service in the home improvement industry and decided to start my own business to meet that demand. Over time, I built a team of skilled professionals who share the same commitment to excellence.

What types of customers have you worked with?

TrustBuilt Construction specializes in working with homeowners, tailoring our services to meet the unique needs of each client. Whether it’s a simple home renovation or a more complex remodeling project, we are experienced in providing high-quality, reliable services that fit various budgets and ensure customer satisfaction.

Describe a recent project you are fond of. How long did it take?

A recent project I’m particularly proud of involved a full interior remodel for a landlord in his multi-family house. The project included complete renovations to multiple units, with updates to kitchens, bathrooms, and living spaces using premium materials. It took about four weeks to complete, and the landlord was extremely happy with the result, noting the attention to detail and the seamless finish across all units.

What advice would you give a customer looking to hire a provider in your area of work?

When hiring a construction professional, it’s important to do your research. Look for a contractor with a strong portfolio, positive reviews, and a proven track record of reliability. Make sure the contractor is licensed and insured and get a detailed estimate that includes all potential costs. Communication is key ensure that you’re on the same page about expectations, timelines, and budget.

What questions should customers think through before talking to professionals about their project?

What is your budget for the project, including any unexpected costs? What is your ideal timeline for completion? Have you gathered inspiration or examples of what you want? Are there any specific materials or brands you want used in the project? Do you have any concerns about permits or zoning that may impact the project?