Signature Quality Patios, Inc

Serves Pflugerville, TX

35244

Hired 10 times

4 employees

4 years in business

$3500-$50000

5.0

This pro accepts payments via Cash, Check, and Credit card.

Next Service

Hours

Sun Closed
Mon 9:00 am - 5:00 pm
Tues 9:00 am - 5:00 pm
Wed 9:00 am - 5:00 pm
Thurs 9:00 am - 5:00 pm
Fri 9:00 am - 5:00 pm
Sat 9:00 am - 2:00 pm

Credentials

Background Check

Jordan Goldman 
Completed on 5/28/2021 

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Introduction

We specialize in Elitewood Patio Covers & Screen Rooms, utilizing the top tier quality aluminum based materials. These materials are a far more durable and cost effective alternative to wood, without all of the downsides of wood. We offer an experience that is a cut above what consumers are accustomed to when dealing with a home remodeling contractor. From the point of conception to completion, it is our primary objective to ensure that our customers get the most value combined with a headache free experience when contracting with our company. This means fair and transparent pricing, excellent communication, experienced and respectful workers, a clean and safe job site, and a consideration for our customer’s property that strives to go above and beyond the norm in our industry.

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Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

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Our goal is to always offer our customers a fair price that is competitive while also matching the level of quality workmanship and design that Signature Quality Patios brings to the table. The price we agree upon on our contract will never increase after the job starts unless the customer wants additional work. We will NEVER hit you with hidden costs and expenses that you did not agree to! We are not a bargain company and will never be the lowest price in our marketplace. The old adage "You get what you pay for" is absolutely true. We have decades of design and installation experience, and will be around in a few years if in the event a service issue arises, unlike many of the bargain basement companies that have only the lowest price in their toolbelt. We also pay our installers a fair, livable wage which makes for happier and more dependable workers!

What is your typical process for working with a new customer?

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First off, we are not a pressure sales organization. We want to ensure that you are making the right decision by working with Signature Quality Patios Inc. Once a customer has scheduled an appointment for a free in-home estimate to survey the project, we then work with you to develop your vision for your backyard. Our job is not to push you into what we want to do, but rather help guide you towards the ideal dream shade structure you've always wanted and offer suggestions based upon our decades of design and installation experience. Every one of our projects is 100% custom! We have a high degree of attention to detail and our designs and ability to perform are what we are most known for. Once all specifications are gathered and our in-home appointment has been completed, we will prepare a written and very detailed proposal with all components and options written down and include the overall inclusive price that encompasses every element of the project. We are adamant that we will NEVER go back to our customer with hidden fees or additional costs that go above and beyond the initial proposal, unless the customer is in agreement to a Change Order that expands the scope of the project. If the customer accepts our proposal we will gather a signed contract and a deposit to begin scheduling and ordering the materials immediately. Once the project begins, you will see daily activity on a concurrent basis with project management and oversight every day until completion. We always strive to ensure a healthy level of communication with our customers from the moment we start until we are completely finished and our customer is happy.

What education and/or training do you have that relates to your work?

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Co-Owner & Chief Designer, Paul Goldman, has been in the custom shade structure industry since 1987, shortly after these materials hit the marketplace. He has nearly 35 years of hands on design and installation experience and has worked on thousands of custom Patio Cover & Patio Enclosure projects. Paul is a well known entity in the Patio Cover business and has had a longstanding relationship with Four Seasons Building Products since 1991. We have decades of experience working with local Building Departments and Homeowners Associations to ensure a successful sign off from all regulatory bodies necessary. Jordan Goldman has worked with his father in the Patio business for 10 years, helping refine business practices and manage the business. He has years of product knowledge training and has apprenticed under his father's guidance to build his knowledge base up to be proficient in Patio Cover construction.

How did you get started doing this type of work?

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Paul worked with his parents, Buddy & Barbara doing general building service in Orange County, CA when our parent company opened their doors in 1976. In 1987, they segued their offering into the Patio business as it was a new and exciting market. Patio Covers and Sunrooms became the primary focus of their business at this time and the Goldman family has continued along this path, refining their designs and installation expertise, while aligning ourselves with the very best installers. Bringing our model of success to the Austin area has taken years of planning to ensure a successful execution. We love what we do and it reflects in our work!

What types of customers have you worked with?

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We work on a strictly residential basis and have worked with customers of every age and background. We do not discriminate! Our goal is to always leave our customers incredibly satisfied with our installation and feeling like they got their money's worth. Word of mouth is incredibly important in our industry and we live and die by our reputation. We know that it's impossible to leave everyone 100% happy, but we always put as much effort as possible into ensuring we do!

Describe a recent project you are fond of. How long did it take?

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We recently completed a custom roof mounted Combination Solid Insulated & Open Lattice Patio Cover (approximately 511 sq. ft.) with 10" square composite columns. This project included ceiling fans, LED light fixtures and electrical receptacles. This project took a total of 9 days with a demo of the existing retractable awning and a great deal of custom work. Although this project took 9 days, the average project is completed between 3-5 days.

What advice would you give a customer looking to hire a provider in your area of work?

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Do your due diligence and research every company thoroughly to ensure you are making the right decision as to who to work with. Don't be pressured into working with anyone that you ultimately don't feel comfortable with. A good price is definitely a factor, but never go with the lowest price for a construction project just for the sake of, this often leads to unnecessary headaches and possibly spending more money than you want to in order to correct substandard work. Carefully vet the materials proposed for you project to make sure your investment will last for years to come.

What questions should customers think through before talking to professionals about their project?

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How much light/shade will you like to let into your home after the Patio Cover is completed? What are you plans for you how wish to use your patio? Will the design complement the architecture of your home? What is your budget for this project? Will my project require a permit? And if so, how much will the permit cost in addition to the contract price?

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