What should the customer know about your pricing (e.g., discounts, fees)?
The cost of coaching depends on how often you train, the length of each session, and the location (remote or in-person). You have the flexibility to choose when and how you're billed, along with other adjustments that can be made to tailor the experience to your needs. Our goal is to improve the lives of every customer we work with. We don’t want you to spend unnecessary time, energy, or concern on billing—which is why we’re flexible, so you can focus on what truly matters.
During our initial complimentary consultation and training session, we'll walk through all your options to ensure there are no surprises and you can make an informed decision that’s right for you.
What is your typical process for working with a new customer?
Upon first contact, the goal is to learn as much about you as possible. We’ll exchange messages to determine whether a consultation makes sense. If both parties agree to move forward, we’ll work together to schedule a time for a free consultation and training session.
Before the consultation, you’ll receive an intake form that must be completed prior to your appointment. This helps us prepare for your visit and ensures you get the most value out of your session. The less time we spend covering basics like medical history and goals, the more time we’ll have to dive deeper into what really matters—so you leave with a clearer sense of what working with us looks like.
During the consultation, you’ll also have the chance to ask questions and get a feel for whether our styles and personalities are a good fit. If everything clicks, we’ll begin the onboarding process and walk you through the next steps. Regardless of whether you decide to sign up, you’ll leave with something of value.
What education and/or training do you have that relates to your work?
Behind every great coach is a strong foundation of dependable knowledge and learning. Here at Unlock MST, it's no different. A Bachelor of Science in Kinesiology from Michigan State University is the base from which we build. Kinesiology, the study of human movement, provides us with a one-of-a-kind understanding of the intricate systems within the body. It allows us to not only correct, but build the right way! Through careful assessment, meticulous planning, and effective action, we can help maximize your potential while alleviating pain.
How did you get started doing this type of work?
My passion for fitness is deeply intertwined with my love for sports. As a kid, I dreamed of playing professional basketball. While that dream didn’t unfold the way I had hoped, I wouldn’t trade the life lessons I gained along the way for anything.
Before starting my first semester at Michigan State University, I changed my major from Business and Entrepreneurship to Kinesiology. My goal was to learn as much as possible about my body. If I was going to pursue basketball professionally, I didn’t want the fate of my health—or my career—in someone else’s hands. I needed to protect my most valuable asset: me.
Once I made the switch, I dove in headfirst. My three years at MSU were packed with opportunities I fully embraced. I worked hands-on with the basketball team, professional skills trainers, NBA athletes, and more. But the most impactful project I ever worked on was myself.
It was through my own trials and errors in the gym that I found my path. At a young age, I struggled with persistent aches and pains. Despite feeling invincible and pushing through the discomfort, those issues never went away. It wasn’t until I blocked out the noise, problem-solved, and became intentional with my training that I truly began to unlock my potential.
When I finally laid my hoop dreams to rest, I explored other careers—but life eventually led me back to where it all started: the gym. Now, I help others by providing the kind of coaching I always wished I had. Getting better may be challenging, but it doesn't have to be painful. I am here to prove it.
What types of customers have you worked with?
We’ve worked with people from all walks of life—and everyone is welcome. You will never be judged, ridiculed, or turned away because of your gender, shape, size, or beliefs. Our mission is to help you achieve your goals and transform your life in the process.
Individuals with disabilities, learning disorders, or special needs and preferences are welcome, too. If we ever feel we’re not the right fit or cannot provide the level of care and service every client deserves, we’ll do our best to connect you with a trusted professional who can.
Describe a recent project you are fond of. How long did it take?
Every client story holds a special place in our hearts. When you invest as much time, effort, and energy into your work as we do, you naturally build meaningful relationships with each person you meet. Watching someone transform from a person full of pain, doubt, insecurity, and frustration into a radiant, confident human being is something that never gets old.
We never take the trust of our clients for granted. We’ve helped countless people unlock something within themselves they didn’t even know existed. How long that takes depends on the nature of the problem, its severity, and how frequently someone is able to train.
That said, one thing always stays the same: if you have a goal, we’ll be with you every step of the way until you cross the finish line. The only limits that exist are the ones you place on yourself. Let’s redefine what’s possible—together.