EZG Services

Serves Austin, TX

35244

Hired 597 times

6 employees

11 years in business

$69/service call

4.9

This pro accepts payments via Cash, Check, Credit card, Square cash app, Venmo, and Zelle.

Next Service

Hours

Sun Closed

Mon 8:00 am - 5:00 pm

Tues 8:00 am - 5:00 pm

Wed 8:00 am - 5:00 pm

Thurs 8:00 am - 5:00 pm

Fri 8:00 am - 5:00 pm

Sat Closed

Credentials

License

License Holder: Javier Gonzalez
License Type: Plumber - Responsible Master Plumber (RMP) (TX)
License number: #44963
License verified on 5/15/2024
Valid through 4/30/2025
Verify license

Background Check

Javier Gonzalez
Completed on 1/29/2021

Introduction

My focus is quality. I never cut corners, even when it’s more expensive. Some of my competitors are cheaper, but I will take the time to make sure you’re 100% happy. I’m a highly experienced plumber in residential and commercial services. Your satisfaction is my priority. We also offer discounts to Veterans and senior citizens.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

We offer upfront competitive pricing based on scope of work. We will always explain and get approval before starting any work. We do charge a dispatch fee but that amount will be applied towards any approved tasks. We offer discounts for Veterans and senior citizens.

What is your typical process for working with a new customer?

After discussion of work needed, we will then set up an appointment. Upon arrival we will inspect and gather information needed to complete the task. Our service technician will review in detail the scope of work with pricing, options and customer approval. Once work is completed, tested and customer satisfied we will seek same day payment always.

What education and/or training do you have that relates to your work?

12+yr Plumbing experience Residential, commercial and industrial experience Lead field technician/Supervisor for million dollar service company

How did you get started doing this type of work?

Started plumbing while in high school with family owned plumbing business.

What types of customers have you worked with?

All types: residential, commercial, realtors, property managers, designers, new construction residential and commercial.

Describe a recent project you are fond of. How long did it take?

Tank water heater install- 4hrs Toilet tank Rebuilds- 1hr Faucet Repair or replacement- 1-2hrs

What advice would you give a customer looking to hire a provider in your area of work?

Make sure to hire a provider who knows the area and codes who is licensed and insured. Always ask for full disclosure on things that could potentially go wrong and added costs. Make sure not to cut back on quality due to cost,. Plumbing systems serviced poorly or cheaply can ultimately cost thousands more than paying for quality work upfront.

What questions should customers think through before talking to professionals about their project?

Outline and plan of project needed Realistic time frame for project completion Specifications of fixtures (customer chosen) to replace or repair