KC Remodeling / Repipe & Drain Specialists

Serves Redlands, CA

35244

Hired 115 times

4 employees

15 years in business

Not yet available

4.8

This pro accepts payments via Cash, Check, and Zelle.

Next Service

Hours

Sun Closed

Mon 8:00 am - 5:00 pm

Tues 8:00 am - 5:00 pm

Wed 8:00 am - 5:00 pm

Thurs 8:00 am - 5:00 pm

Fri 8:00 am - 5:00 pm

Sat 8:00 am - 12:00 pm

Credentials

Background Check

Kenneth Chung
Completed on 7/14/2020

Introduction

For over 10 years KC Remodeling/Repipe & Drain, Bathroom Specialist has been the trusted name in serving Southern California Residential & Apartment Complexes. We are family Owned and operated company. We treat you like family. We will take our time to know our customer needs and explain in full detail the remodeling process. Typically we can Repipe your house in one day and patch the next day. Your flooring will be covered and protected. Our crew is clean and courteous. At the end of the day all debris will be pick up and clean. We also do a lot of bathroom remodeling / repair leaks at tubs and showers. We are fully licensed Bonded and Insured We stand by our work with a 100% lifetime Transferable Warranty. Hi

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

We take the risk out of doing business with us. We provide our Lowest Price Guarantee Buyer Protection Plan. 30 day price match guarantee. Apples and Apples comparison a company like ourselves. If another company gives you a lower price in writing within the first 30days after we’ve completed the job, we’ll cut you a check for the difference

What is your typical process for working with a new customer?

We meet with homeowner after the initial contact through Thumbtack and do a free no obligation inspection of the home for the requested products, show the homeowner the product and how we install it, the benefits and warranty and provide them with the quote.

What education and/or training do you have that relates to your work?

Have a degree in Architecture and Building Construction and Certified Uponor Pex Installer

What types of customers have you worked with?

85% of my customer is coming from the residential housing side, and only 15% coming from commercial building.

What advice would you give a customer looking to hire a provider in your area of work?

Alway get 3 bids for your construction project. How do you know whether the price you’re offered is a “GOOD PRICE” Or how do you know whether you’re paying too much ? For home owners, a low bid may be very attractive and a very common mistake, make sure to compare apples and apples not apples to oranges. Based on my experience most of my customer will choose the 2 option/bids.

What questions should customers think through before talking to professionals about their project?

Customer who ask question are our favorite Customer! They’re prepared and they’ve done Their homework. They’re ready ! There are plenty of important question customer Need to ask potential contractor. 1. How long have you been in this business? 2. Do you have a contracting license ? 3. Are your company bonded and insured? 4. Will you abstain the city permits? 5. What is your timeline for completion? 6. What is the payment schedule ? 7. Will I have a dedicated team working on my job? 8. Is there a warranty for your service? 9. How will you clean up at the end of the day? 10. What steps will you take to protect my property?