Denali Real Estate, LLC

Serves Chandler, AZ

35244

Hired 185 times

14 employees

17 years in business

Free on-site estimate

4.9

This pro accepts payments via Check and PayPal.

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Credentials

Business Verified

Denali Real Estate, LLC verified 

Background Check

Denali Real Estate 
Completed on 4/10/2022 

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Introduction

As Arizona's premier management company, we believe we offer the best overall value in property management anywhere in Arizona. We cover and have offices in the greater Phoenix and Tucson metropolitan areas. For single family homes, condos and town homes, we have one of the lowest fee structures with management fee as low as $85 per month and, flat $295 leasing fee, $0 costs for lease renewals, start up fees and many of the other fees our competitors charge. We have unsurpassed service guarantees and our unique management process puts our client's interests first. If you are looking to hire a management company, we simply ask you consider us and let us explain why our management process is better, more consistent and structured specifically around our client's best interests, goals and objectives. If you haven't rented a home before, we will explain property management basics and most importantly let you know what questions you should be asking management companies you might interview. There is no obligation and we hope you will consider us as your management company.

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Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

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We offer a very simple, basic and straightforward fee schedule for our management. For single family homes, town homes and condos we have a flat fee management. Management Fee: $85 per month flat fee. Nothing is paid when the home is vacant or a tenant does not pay rent. Leasing Fee: $295 flat fee. Start Up Costs $0 Annual Fees $0 Lease Renewals $0 Termination Penalties $0 For Multi-Family and HOA Community Management management, we provide a highly competitive and customized fee schedule specific to each project. Please contact us with details on your project for a fee quote. Our management agreements can be cancelled at anytime without penalty ensuring our clients have the flexibility they need while ensuring we are always working for their best interests.

What is your typical process for working with a new customer?

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Our process when working with a new client is to first understand their goals, objectives and experience. With this information we will tailor the approach going forward to ensure we maximize each client's time to answer questions they may have and offer guidance on what questions to ask and how to conduct a management company search. For a new client that has never owned rental property and will be a landlord for the first time, we will spend more time educating that owner on the marketplace, our management process, expectations as an owner and industry best practices. Seasoned owners that have used a management company before will often be looking for something different than what their current manager can provide so we will focus those discussions specifically on how are process is different and how we have been successful.

What education and/or training do you have that relates to your work?

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All of our property managers are Arizona licensed real estate agents as well as our office manager. About Denali Real Estate's Designated Broker and Founder Michael Van Vleck is licensed in Arizona as a broker and agent and has over 20 years of experience in asset management and property management. Prior to founding Denali Real Estate, Michael began his real estate career with Geneva Real Estate & Investments. He began offering property management within the company and grew the portfolio to over 200 properties under management within the first three years. Michael began his investment career at Pacific Income Advisers, a Santa Monica, CA based institutional asset management firm managing $4 billion in fixed income and alternative investments. Michael held a number of positions at the firm and lastly served as Vice President and Director of Client Service responsible for managing the firm’s institutional clients throughout the U.S. Michael then went on to work for Sage Advisory Services, an Austin, TX based institutional and private client asset management firm managing $18 billion in fixed income investments. At Sage, Michael served as a Director of Marketing and Sales for the western U.S. region. Michael subsequently joined Standish Asset Management, an asset management subsidiary of the Bank of New York Mellon managing over $300 billion in fixed income and alternative investments. Michael served as the Western U.S. Marketing and Sales Director for the firm. Michael is a also former paratrooper with the U.S. Army serving nine years. Michael is a Chartered Financial Analyst Charterholder, a member of the CFA Institute, a member of the Phoenix Society of Financial Analysts, a member of the National Association of Realtors, the National Association of Residential Property Managers (NARPM) and the Arizona Real Estate Investor's Association (AZREIA). He received a Bachelor of Science degree in Finance from Northern Illinois University.

How did you get started doing this type of work?

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Our management program is rooted in the experience of being property owners and investors ourselves. This experience is the cornerstone of our 100% client focused management program. We offer unsurpassed guarantees to our clients. Contact us for more details on our service guarantees.

What types of customers have you worked with?

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We have worked with all types of clients with varying needs, experience and from all over the world. From clients with just one property to larger portfolios with over 100 properties and everything in between, we tailor our management program to better meet the needs of our clients with the understanding each client has unique goals and objectives.

Describe a recent project you are fond of. How long did it take?

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Denali Real Estate is often hired to assist owners with the most difficult projects. Typically these are projects where an inexperienced owner or other management company was not successful and as a result there are significant operating concerns. We have a number of examples where Denali Real Estate was hired to take over management of a failing property, building or larger project and have been hired specifically to turn the project around to profitability and operating efficiency. Depending on the project size and scope, turnarounds can take anywhere from a few months to a year or longer for larger projects.

What advice would you give a customer looking to hire a provider in your area of work?

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Do your research and find a management company that you believe will best be able to help you meet your specific goals and objectives. Look for a company that is responsive and relentless when it comes to communication and customer service. Ensure the management company puts their client's interests before their own. We believe a management company should not be paid any fees if the owner is not collecting rent. Sadly, many management companies charge owners excessive fees for a number of items regardless of whether the owner has successful outcomes. The success in property management is having a repeatable process and a staff that is relentless on following that process. This ensures property owners and tenants receive consistent service and desirable outcomes over time.

What questions should customers think through before talking to professionals about their project?

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This is often the topic of discussion when we speak with someone looking to hire a property manager and is also a regular topic on Michael's local real estate radio show. Contact us and we will provide you with details on what questions you should be asking when interviewing management companies and also provide you with the common reasons why owners using another management company switch to Denali Real Estate.

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