Belong

Serves Hayward, CA

35244

Hired 7 times

50 employees

12 years in business

Free on-site estimate

4.9

This pro accepts payments via Cash, Credit card, PayPal, Square cash app, and Venmo.

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Credentials

Background Check

David Danesh 
Completed on 2/26/2022 

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Introduction

Interested in renting out your home? We have someone to love it. - YOUR HOME TREATED AS OUR OWN: We find great residents who pass background checks, income checks, credit checks, and an in person interview. They will love your home as much as you do, pay rent on time, and stay longer. - MAXIMIZE YOUR RETURNS: We’ll work with you on a home success plan to maximize your rent. Plus enjoy guaranteed rent and plan your future cash flow with our finance options. - NO MORE PHONE TAG WITH YOUR PROPERTY MANAGER: Review monthly earnings and home updates directly in our app. And for everything else, your 24/7 concierge is standing by to help. - REPAIRS WITH IN HOUSE PROS: Belong Pros have years of experience and pass a rigorous background check. You can count on them to fix things correctly the first time at unmatched prices. Don't be shy about giving us a call or shooting us a message by email, text, or chat!

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Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

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At Belong, we take the management of your home very seriously. We focus on serving homeowners who truly care about the home they are renting out. Just like you. We offer two distinct programs for homeowners. Guaranteed and Upfront. With Belong Guaranteed you: 1. Sign, hand us the keys and start getting rent immediately, regardless of vacancy. 2. Are guaranteed to get rent every 1st of the month. 3. Have a 6-month, no questions asked, money-back guarantee. 4. Pay 8% management fee. 1/3 month placement fee. No markup on maintenance, ever. With Belong Upfront you: 1. Sign, hand us the keys and start getting rent immediately, regardless of vacancy. 2. Get a full year of rent upfront as soon we find someone who loves your home. 3. Have a 6-month, no questions asked, money-back guarantee. 4. Pay 12% management fee. 1/3 month placement fee. No markup on maintenance, ever. Some may call this property management. We call it Belong.

What is your typical process for working with a new customer?

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1. The Visit: We'll get to know each other and your home, and capture a few key data points to power our pricing and recommendations. 2. The Recommendations: Leave nothing on the table. Based on our visit and market data, we'll make recommendations around pricing and improvements that maximize the long term value of your home. 3. The Prep'n'Shoot: We'll make your home sparkle, capture data on every nook and cranny, and do our best-in-class multimedia shoot. All to attract the best residents. 4. The Broadcast: With the power of our network, your home is seen everywhere. We'll cast a wide net, screen every application thoroughly, and do personal interviews with the best candidates to find the perfect fit.

What education and/or training do you have that relates to your work?

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We are a team of experienced professionals backed by venture capital firm Andreessen Horowitz and the former CFO of Blackstone, one of the world's largest private equity firms. Our founders are MIT and Stanford graduates. One of our distinctive offerings is the Belong Pros. They are full-time maintenance technicians that take care of your home at the click of a button. We provide ongoing training and development for our Belong Pro team. This includes technical skills and customer support. Our Belong Pro screening process: - Rigorous application process: includes technical exams, onsite interviews, and on the job assessments - Vetted for quality and reputation: we only accept seasoned maintenance technicians, and conduct background checks, criminal record checks, and drug screenings. - World Class Customer Experience: veterans in customer-facing experience and ongoing training and development. Belong is a licensed Real Estate Broker, California Department of Real Estate license #02082345.

How did you get started doing this type of work?

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We are a passionate team of homeowners and renters, recognizing the pain-points of both sides of the rental transaction. Our team has felt the joy of owning homes and renting but the pain of being a landlord and tenant. Belong’s promise is to build an exceptional experience of trust, transparency, and ease for homeowners and residents alike.

What types of customers have you worked with?

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Belong has a residential network in the SF Bay Area. We work almost exclusively with homeowners who have a strong emotional bonding with their home. Our network is carefully vetted to guarantee high quality, reliable, and connected residents who take care of your home longer.

Describe a recent project you are fond of. How long did it take?

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What advice would you give a customer looking to hire a provider in your area of work?

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Ask questions! Feel free to call or email our Homeowner Concierge team to discuss our service and how Belong is a completely redefined concept in home management.

What questions should customers think through before talking to professionals about their project?

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- What am I looking for? - What are my pain points right now as a homeowner? - How do you handle repairs and maintenance? - How do you handle resident requests for improvements? - How do you find, screen, and place residents? - How do you deal with overdue rent and evictions? - Why do my residents keep leaving? - Am I charging the optimal rent? - What happens when I am on vacation or away on business? - Do I know my liabilities as a landlord? - Do I have the proper insurance? - How have I dealt with claims for homeowners insurance and home warranty in the past? - How do I keep my residents happy?

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