Beyond Property Management

We offer competitive pricing that aligns with today's market demands. Typically, property management services are based on a percentage of the monthly rent. There are no startup costs, and we provide one of the most competitive resident placement fees in the industry.

Since no two customers are the same, we offer a free consultation where we discuss your specific property management needs. This consultation can be done initially over the phone or we can meet you at the property. During the consult, we cover everything from pricing to expected rental value when bringing your property to market, and how we maximize your income potential. We are with you every step of the way—from the initial consultation to resident placement and the disbursement of rental payments.

With more than 23 years of experience in the industry, I have earned the Master Property Manager (MPM) designation — the highest designation awarded by the National Association of Residential Property Managers (NARPM). I also complete continuing education regularly to stay current on the latest laws, market trends, and the ever-changing landscape of landlord-tenant regulations. This ensures that I can provide the highest level of service and protection for both property owners and residents.

I started in property management right out of high school, working for a friend of my mom’s property management company. I continued in the field while putting myself through university, eventually earning my broker’s license. Honestly, no one really chooses property management — it chooses you. You either love it or you don’t, and I absolutely love what we do!

We work with a wide range of customers. Many are "accidental landlords" who didn’t plan to rent but found themselves needing property management services. We also work with clients who choose to rent their homes instead of selling, often because they fear being priced out of the San Diego market if they decide to return. Additionally, we assist busy professionals who don't have the time or desire to handle the day-to-day tasks of property management, such as rent collection, resident communications, maintenance requests, and resident screenings.

One project I’m especially proud of involved working with a property owner who was self-managing several short-term rentals. While the properties were profitable, when we asked why he was considering professional management, he said, "I want to be able to spend more time with my family and actually take a real vacation. I’m tired of this being my entire life." We showed him how we could manage his portfolio in a way that would still yield strong returns, but with less downtime, less turnover, and more consistent income — ultimately netting him more than he was earning on his own. At the six-month check-in, his response was, "I can’t talk right now, I’m traveling with my family — let’s catch up in two weeks." This is exactly why we do what we do.

Make sure whoever you choose is a member of NARPM (National Association of Residential Property Managers). Also, ensure they are up-to-date with the latest leases, addendums, and legal requirements specific to your area. While cost is always an important factor, remember that quality service often isn’t the cheapest option. When it comes to managing one of the most valuable assets you own, do you really want to settle for the cheapest?

1. Services and Scope of Work: What specific services do you offer (e.g., tenant screening, rent collection, maintenance, accounting)? What's included in your base fee, and what are the extra costs? Do you have any specific expertise in managing properties in San Diego? How do you handle maintenance requests (who is responsible, what's the turnaround time)? How do you approach tenant relations (e.g., handling complaints, evictions)? 2. Experience and Qualifications: What's your experience level, and how long have you been managing properties? How many units do you manage, and what's your experience with similar properties? Are you affiliated with any professional organizations like the National Association of Residential Property Managers (NARPM)? 3. Tenant Relations and Communication: What's your process for finding and screening tenants? How do you communicate with tenants about maintenance requests, rent collection, and other important matters? What's your process for handling tenant complaints and potential evictions? How often do you inspect the property, and what's your communication style with the owner? 4. Financial Management and Reporting: What's your fee structure, and what's the average vacancy rate for your properties? How will you communicate financial reports to me (e.g., monthly, quarterly)? What's your process for handling rent collection, and how do you handle late payments? 5. Technology and Systems: What software or systems do you use for property management (e.g., rent collection, tenant communication)? How do you handle property inspections and maintenance requests? 6. Company Overview: What is your company's approach to property management? How long have you been in business? What's your client retention rate?