Robert C. White & Company

Serves Shelton, CT

35244

Hired 4 times

8 employees

13 years in business

Free on-site estimate

5.0

This pro accepts payments via Check and Credit card.

Next Service

Hours

Sun Closed

Mon 8:00 am - 5:00 pm

Tues 8:00 am - 5:00 pm

Wed 8:00 am - 5:00 pm

Thurs 8:00 am - 5:00 pm

Fri 8:00 am - 5:00 pm

Sat Closed

Credentials

Background Check

Luke Eddinger
Completed on 9/23/2021

Introduction

Robert C. White & Company is an expert "landlord for hire" that serves property owners of single-family homes, condos, and townhouses throughout Central Connecticut. ***Note --> We do not manage multi-family buildings or condominium complexes We are focused on your Peace of Mind and we guarantee our service and your satisfaction! What does Robert C. White & Company do to care for your property? > Rent Collection = Getting paid on time doesn't have to feel like an impossible mission. Our team handles rent collection for you and we disburse earnings quickly via direct deposit. > Property Marketing = Every moment your home sits vacant costs you money, let our marketing experts jump into action, connecting with local renters through traditional & digital advertising methods. > Tenant Screening = If you're tired of grappling with lackluster tenants, our screening process is a dream come true. We perform thorough income, credit, and background checks on every applicant. > Maintenance = Feel like you're spending every waking moment on maintenance? Let our management team handle the job for you. It's time to take back your weekend! > Financial Reporting = With our 24/7 account portal, it's easier than ever to review the health of your property. Simply log in to your account to review detailed financial reports at any time. > Property Inspections = Regular property inspections allow us to continuously monitor the health of your real estate investment. We keep tabs on your property for you and quickly resolve issues. > Evictions =Stuck with a bad apple causing problem after problem? A legal eviction might be your best recourse. We'll guide you through the process & find a new tenant when it's all done. > Legal Guidance = Have questions about tenant law, insurance coverage, or personal liability? Let our team of real estate experts provide the guidance you need to stay protected. And Our Peace of Mind Promise: >"90 Day Money Back Guarantee" If you change your mind about working with us within the first 90 days we will give you a full refund of all management fees charged. > “Pay The Next Guy” Guarantee Even if you have been with us for more than 90 days, if you are unhappy and decide to leave us for another property manager, we will pay your first month of management fees with them. > “Burn The Contract” Guarantee We don’t like long-term contracts, and won’t lock you into one. You can leave at any time for any reason with absolutely zero dollars in cancellation charges. In other words, you can “burn the contract”. > “Fast Rental” Guarantee Minimizing vacancy is a key focus for us. We will have a deposit on your property in 30 days or less from the rent ready date, otherwise you get 2 MONTHS of management fees for FREE. Please note that RCW must approve the marketed rental rate and owner must allow pets to be eligible for this guarantee. > “On Your Side” Guarantee We want to make sure that our interests are aligned with your interests . . . so that we are on your side. To do this we do not charge management fees when the property is vacant and we do not earn our management fee until we collect the rent. If the property is vacant we work for FREE. If we don’t collect the rent we work for FREE. > “Quality Tenant” Guarantee We stand behind the tenants we put in your property. If we placed a tenant in the property and we ever have to terminate your tenant’s rental agreement due to poor performance or breach of contract, we will replace them with a new tenant and the leasing fee for the new tenant is FREE. Please note that legal reasons for canceling the lease such as federal military relocation or family violence are not covered by this guarantee. > “Pet Damage Protection” Guarantee Allowing pets in rental homes is very important as over 50% of tenants have a pet of some type. We screen pets very vigorously, almost as hard as the tenant. And we put our money where our mouth is. If an approved pet causes damage above the security deposit, we will cover up to $1000 of damages. At Robert C. White & Company we deeply care about helping our clients reach their objectives. Whether it is renting your home for a few years until it's a better real estate market to sell, renting while you are away for an extended work assignment, or professionally managing your investment property so you get the financial results you expect, we are excited to help.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

We offer tiered pricing to ensure clients get a strong value no matter the type and price of the home you rent. We have industry-leading performance and satisfaction guarantees included in your fees at no additional cost. These include our "90 Day Money Back Guarantee" and our "Burn the Contact Guarantee!" We also have optional "protection services" to insulate owners from risks of renting such as eviction protection, rent loss protection, and damage protection.

What is your typical process for working with a new customer?

After an initial call to understand your objectives and gather important information about timing, timeline, and property information, we complete a no obligation custom rental analysis at no charge for your home. We give you an approximate market rent for your property, a neighborhood rental report, and more for FREE! After we present and discuss the custom rental analysis, we will meet with you to hone our analysis, review the property, and answer any remaining questions.

What education and/or training do you have that relates to your work?

While all members of the team have real estate licenses as required by law, we are property management specialists, not real estate agents that do some property management on the side. More importantly, we are active members of NARPM (the National Association of Residential Property Managers) and complete regular training and attend conferences that are specific to the property management of single family, condos, townhouse, and small multi-family homes.

How did you get started doing this type of work?

Luke E., the owner of the company owned investment property and was looking for quality property management. After an extensive search, Luke found that while there were many quality property managers serving big rental buildings, there was not a quality option for investors of single family homes, condos, townhouses, and small multi-family homes. Luke re-launched Robert C. White & Company to provide quality property management services to that niche.

What types of customers have you worked with?

We have helped clients in all of the following situations: 1) Couldn't sell their home without taking a big loss, but needed to get on with their life. They decided to rent for a period of time until they would list their home for sale again. 2) Moved away for work for an extended assignment (overseas or somewhere else in the US) and planned on moving back. 3) Self-managed the property and had major tenant trouble that needed a professional (e.g., rent collection, major maintenance, etc). 4) Self-managed the property, but didn't have the time or interest in being a landlord. They hired us and re-focused on being a real estate investor. 5) Were unhappy with their current property manager and wanted to find a new partner they could trust.

Describe a recent project you are fond of. How long did it take?

We recently took on a property with an ongoing eviction process. After advising the owner through this process, we were able to quickly get vendors in to clean and prepare the property again for rent. Within 20 days, our team was able to complete all the necessary make ready and find a quality tenant to fill the property with a 2-year lease term! The owners removed a headache and now have peace of mind on their investment property.

What advice would you give a customer looking to hire a provider in your area of work?

One thing some people don't understand about property management is the financial results you get are directly related to the quality of the property manager you have. This is a place where the saying "penny wise but pound foolish" resonates. To give a tangible example, if you select a property manager who charges 9% a month rather than a better one that charges 10% a month, you will save $196 in fees in a year (assuming a $1600 rental). However, if it takes the manager you selected 2 weeks longer to find a quality tenant than the 10% manager, you lost $800 in additional rent - a net loss of over $600.

What questions should customers think through before talking to professionals about their project?

- Does your property management company offer any landlord protections like pet damage or rent loss guarantees? - How will you market my property and screen for tenants? - What kind of service fees are involved beyond the monthly percentage taken? - What services are included in your property management plans? (Maintenance, Rent Collection, Financial Reporting...etc) - Are you and your employees active as real estate investors? - How long are your properties typically vacant?